Training Analyst Glasgow, Scotland
Job description
Training Analyst
Glasgow
As a Barclays Training Analyst this is an exciting opportunity where you will play a key role in supporting the operation with their short- and long-term training requirements, this will include creating new training where required and adapting current training in line with changes to policy and / or procedures as well as training in response to change using various delivery methods. You will be required to analyze trends across the operation to ascertain knowledge gaps and generate training in line with this.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Creating, planning and delivery of all training material to the operation
- Attending training forums within WCOB including supporting functions such as operations, QA, and QC
- Delivering a fit for purpose training program aimed to improve performance within the operations at all levels
- Developing our online ‘Central Learning Portal’ utilizing digital content to develop knowledge across all WCOB
- Managing expectations of the Training Manager and stakeholders
- Providing multiple projects with conflicting timelines
• Broad personal administration and technical skills
- Proven experience of delivering training, preferably within a wholesale onboarding/refresh or highly regulated business environment
- Solid ability to be, a subject matter expert in Corporate & Investment Banking Refresh and to have or build a solid understanding of KYC
- Experience of working at one with other colleagues, to achieve and often beat their objectives and assist others in doing so
Skills that will help you in the role:
• Knowledge of KYC, in addition to evaluating effectiveness of training while utilizing metrics and business results to drive turnaround
- Proven ability to cope and thrive in a high pressure and rapidly changing environment. Willing and able to “roll sleeves up” and deliver what is required to meet the team needs
- Broad experience in the training cycle, including training needs analysis, training design and delivery across a multi-site, and preferably a multi-cultural, organisation
- Excellent knowledge of operational risk requirements and standards applicable to the relevant processes and procedures
Where will you be working?
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.
#LI-Remote and #LI-Hybrid
