Train Crew Analyst Swindon, Wiltshire, South West England, England
Job description
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.
We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.
About the team?
Based in the Integrated Control Centre in Swindon, the Rosters and Resources team oversee and manage traincrew coverage for all traincrew grades within GWR.
About the job?
You will be responsible for compiling reports, statistics, and data in a timely manner for many stakeholders. Your work alongside various departments will help to shape decisions made throughout the business.
Your main responsibilities will be:
- Producing and distributing daily, weekly, periodic, and ad-hoc reports and analysis in relation to traincrew.
- Reconciling and certifying traincrew taxi invoices.
- Managing Drivers rest day counts and liaising with Local Representatives to investigate and resolve any issues.
- Recording traincrew release and associated costs for training schemes.
- Reporting on project reclaim costs for crew overtime and additional taxi costs during engineering blockades.
- Creating bespoke reporting as required.
You'll need to be:
- Proactive, organised, and methodical in your approach and able to manage and prioritise workloads against timescales.
- An excellent communicator able to adapt and tailor reports.
- Able to develop effective working relationships with a wide range of internal and external stakeholders.
- Able to work independently and as part of a team.
As a minimum you'll need to have:
- A good working knowledge of Microsoft Excel.
- Previous experience of data analysis would be advantageous.
- Experience of building stakeholder relationships.
Working Pattern?
Monday to Friday, core office hours as part of a roster covering 19.5 hours per week
About the location?
Western House, Swindon
The Reward?
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
https://exceptionalindividuals.com/neurodiversity/
https://www.healthassured.org/blog/neurodiversity/
