Traffic Management Administrator / Coordinator Alfreton, England
Job description
Traffic Management Administrator / Coordinator
Our Company
Go Traffic Management has operated since 2007 initially serving clients in the North West from 3 depot bases.
Since then, the business has grown nationally and operates from over 20 dedicated depots plus an additional 47 client sites.
We are now one of the UK’s leading traffic management organisations. Across the nation, we provide traffic management, event management, traffic management design and pedestrian management.
With a resource base over 300 people, we work as a strong team delivering major traffic management solutions for utilities, building construction companies and local authorities.
Our Role
As Traffic Management Administrator / Coordinator, you will provide support to the Operations Support Manager to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
We are looking for someone to:
· Provide a front-line telephone service to both internal and external customers
· Ensure that all the client and operational requirements are met in a professional and efficient manner
· Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
· Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
· Ensure the collation, co-ordination and distribution of the operational job packs
· Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
· Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
· Ensure that safety issues are reported in line with Company procedures
Experience and Qualifications
· Experience in an administrator / coordinator role
· Ability to prioritise workload, multi-task and work under tight time pressures
· Excellent communication and IT skills
· High attention to detail
· Logical mind
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Go Traffic Management is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here – www.gtm.co.uk/privacypolicy.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: One location
