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International Field Based Role
An exciting opportunity for an experienced Trading Losses Specialist to join the WHSmith International team, to maximise company profitability by reducing losses and improving operational best practice, all whilst supporting the Trading Losses Manager to implement business strategy.
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That’s why our Central Operations is passionate about creating an environment where people can be creative and innovative to do their best work. As a Trading Losses Specialist, you will be responsible for the delivery of our key trading losses strategy alongside all the key elements of this role.
What will you do?

• Deliver your Trading Losses expertise to Area and Store Managers to reduce shrinkage, known losses and improve operational best practice.
• Support the Implementation and delivery the strategy of Trading Losses into area plans and store operations.
• Train, coach and develop Area/Store Management and their teams in Operational processes and Trading Losses controls.
• Carry out targeted and cyclical store visits to assess operational performance and control measures.
• Support area store investigations and directly engage with high-risk stores.
• Identify key themes + trends through data analysis
• Review and respond to policies and procedures ensuring they offer best possible process.
• Key stakeholder relationships, influencing central operations and area managers.
• Be an ambassador of Trading Losses, offering exceptional expertise through clear and concise training.

Who we are?
Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people, and the communities we serve.
From the United States to Australia, the Middle East, Asia, and Europe, we have c. 600 stores outside of the UK, and we are continuing to grow our international business. Our brand and tailored customer proposition in each location we operate in is synonymous with the travelling experience. Whether it’s hot dogs in Norway, or luxury chocolates in Belgium, our stores look and feel exciting and relevant to each market. With our ambitious global expansion plans, there’s never been a more exciting time to work in our European markets.
The skills you will need:

• In depth experience of Loss Prevention and recent expertise.
• Experienced within Store Operations, understanding what ‘best’ looks like.
• Strong Financial awareness.
• Methodical, organized individual with a high attention to detail
• Effective and personable communicator to organize, influence and build strong positive relationships, ability to communicate to all levels of the business.
• Ability to influence cross functionally and manage upwards.
• Strong time management skills, with the ability to prioritize, multitask and work to a deadline.
• Previous retail experience/knowledge.

What we offer you?

• Competitive salary
• Annual bonus based on company and personal performance
• Pension contribution market dependent.
• Staff discount card for stores and online
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday

International

Full Time

Permanent

40000

40000

40

UK

Greater London

D

ec3a 7bx

Central Operations (Travel)