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We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services.

We work in a fast-paced and exciting industry, where we have forged strategic partnerships and relationships with the UK's top telcos, networks, and vendors, including BT, TTB, Vodafone, Virgin Media O2, EE, CityFibre, Sophos, Microsoft and Samsung.

As a Channel-only business, we never sell directly to the end-user. Instead, we serve a market of independent resellers, which we proudly refer to as our partners.

We offer our partners a market-leading and comprehensive product portfolio, intuitive portals and platforms and a passionate team of industry experts.

We make a complex industry as simple as possible for our partners, enabling them with a commercial platform to sell the latest technologies and solutions to the resilient UK SMB market.

We have huge aspirations to challenge our industry and what we do, and we continuously dream big for the future. As a team of over 750 people, we're all immensely proud to work for a rapidly expanding company with an incredible culture that puts our team members and partners at the heart of everything we do.

• Department: Platform Operations
• Location: Remote
• Salary: up to £40,000 p.a. DOE

Role Purpose

To build and maintain manual and automated test functions across the product portfolio to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose, whilst helping to drive forward a strong modern working culture within the team.

Responsibilities & Accountabilities

Technical:

• Collaborate with Software Developers, Business Analysts and Software Architects to plan, design, develop, test, and maintain existing and new applications.
• Evaluate user story requirements for testability.
• Driving the QA domain from very early stages
• Producing comprehensive test cases, regression packs. Manual and where possible automated tests (Leapworks)
• Ensuring acceptance criteria are met through testing, either directly or via other stakeholders, UAT teams, user groups, beta testers
• Performing exploratory testing to establish any defects or bugs from unexpected use cases.
• Recording defects found in a clear and constructive way with documented steps to reproduce.
• Understand our products, services and offerings and understand how they are important to our customers.
• Maintain high standards of software quality within the team by establishing or maintaining consistency with existing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Participate in peer-reviews of solution designs and related code.
• Support deployment of releases.
• Adhere to DWS’s development & testing principles while delivering solutions.

Support:

• Provide third-level support to business users.
• Prepare reports, manuals and other documentation on the status, operation, and maintenance of software.

Essential Experience & Skills

• Proven experience working in a Software Testing role across the full software development lifecycle.
• Passion for well designed, testable and efficient code using design patterns and quality development principles.
• Experience of testing medium to large scale applications
• Experience of analysing business requirements and translating them into concrete, repeatable test cases
• Hands-on experience with Database Testing using SQL, and API testing using tools such as Postman, Insomnia or similar
• Basic knowledge of Git
• Experience of writing, testing, and validating acceptance criteria
• Experience of producing and maintaining test documentation and other test artefacts
• Experience of working with both technical and non-technical stakeholders in agile teams

Desirable Experience & Skills

• CI/CD tools e.g. CircleCI/Jenkins etc.
• Experience with Leapworks

Giacom, DWS and Union Street are part of the same group of companies, bringing together three leading channel solutions in telecoms, cloud software services and cloud billing. Our aspiration is to be the number one supplier in the channel.

Your job role may be focused at one of the brands, but you will interact and impact across the wider group of companies.

What’s in it for you? Why should you come and work for us?

Our benefits consist of; no dress code (you, do you), work from anywhere concept with occasional travel for training or meetings. Work with and learn from experts in the telecoms industry, a wellbeing and engagement team, 'if you want a career with us then grab it' concept, recognition and team/industry events as well as a whole host of other benefits which can be found on our website www.digitalwholesalesolutions.com on our Careers page.

We are an equal opportunities employer, and we positively encourage applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity.

We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. Should you have a disability or long-term health condition and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure you let me know.

Successful applicants will be required to undertake a Disclosure Barring Service (DBS) check, provide two references and proof of right to work in the UK, unrestricted.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays
• Pension
• Employees Assistance Programme
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday

For more information on our privacy notice please refer to our Privacy and Cookies Policy by following this link - https://digitalwholesalesolutions.com/privacy-and-cookies-policy/