Territory Manager Milton Keynes, England
Job description
Territory Manager | Milton Keynes | Permanent
Salary : £38,000
Benefits:
- Attractive Incentives Scheme
- Competitive holiday allowance
- Day off for your Birthday
- Death in Service
- Enhanced Maternity and Paternity
- Additional day off when your child starts primary school & to attend college/university graduation ceremony
- Access to a Health and Wellness Programme
- Perks a Work - discounts and rewards for lots of retailers
- Ride to Work & Season Ticket Loans (available after a year of service)
Who are we?
CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.
Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!
Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.
This is where YOU come in!
This is the role
Do you love working in a fast-paced environment where no two days are the same? Enjoy building solutions and solving problems? Are you willing to voice your opinions, represent your customers’ needs and manage expectations? If the answer is Yes, then this is the role for you!
Dealing primarily with people this is a varied, exciting, and sometimes challenging day job. This role is most suited to applicants who love interacting with people, don’t mind data management and relish the opportunity to tackle a challenge head on, and enjoy that great feeling when they resolve it!
What will I be doing?
You will be tasked with ensuring CitySprint delivers consistent and exceptional account management to our clients. You will have full commercial responsibility for the retention, revenue, and margin performance of a defined portfolio of clients. As a Territory Manager you will positively contribute by developing sales plans and strategies with your team that are robust and fit for purpose. You will report to the Regional Commercial Manager and grow your territory revenue by directly selling solutions to new and current users through face-to-face contact. Your role requires daily travel within your assigned territory.
Due to the nature of the role, the successful candidate will need strong existing Sales, Business Development and Account Management experience, and not be fazed by a fast paced, changeable, and pressurised environment.
Skills needed for a Territory Manager:
- Ability to nurture & develop a large portfolio valued in excess of £1m of high spending demanding customers through Quarterly & Monthly review Meetings while increasing wallet share.
- Ability to build & manage pipeline on a short, medium & long-term basis, generating own leads through LinkedIn, Cold Calls, Referrals to win New Business
- High-volume, business-to-business (B2B) sales experience with proven sales success
- Consultative selling and closing skills or the aptitude to learn these skills through openness to following a structured sales process
- Willingness to travel and efficiently plan & manage time to achieve weekly KPI’s while allowing time for dynamic business needs
- Effectively manage escalations and hold relevant teams accountable for delivery of positive customer experience and agreed service levels
- Ability to build relationships and work collaboratively across functions
- Ability to understand Complex customer requirements & build appropriate Solutions for customers through case studies & knowledge of the courier/logistics industry
- Knowledge of and ability to use CRM tools such as Salesforce
- Exceptional Contract Negotiation skills
- Understanding of Tender/RFI process & comfortable taking ownership of these
- Excellent presentation skills and an ability to engage audiences
- Ability to effectively collaborate with others to reach mutually agreeable outcomes
- Ability to act independently with minimal supervision
- Confident reviewing commercial performance – loves a spreadsheet!
- Must be able to manage multiple assignments simultaneously and have strong organizational skills
- Actively seeks innovative ways to improve processes, products, and client experience.
- Demonstrates superior judgment and excels at utilizing information to build business case and enact positive change
- Understands the hierarchy and culture of customer and supplier organizations and can identify the decision makers and influencers
- Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled
If this Territory Manager sounds like you, we really want to hear from you! Please don’t delay, send us your CV and covering letter outlining why you're the best person for the job.
We will close this advert on receipt of sufficient applications. We therefore encourage you to apply as soon as possible.
We do not require the assistance of agencies with this vacancy – thank you in advance.
