Tenancy Support Officer - Grade 9 Croydon, England
Job description
Croydon’s Domestic Abuse and sexual violence service (FJC) delivers a robust approach to tackling violence against women and girls. FJC have a permanent vacancy for a Tenancy Support Officer based within the FJC team to offer housing support and advice.
This Role includes:
- Assessing victims of Domestic abuse and sexual violence and providing housing support and advice
- Working across partnerships to manage Pan London reciprocal swaps and Managed moves
- Support the Housing department in understanding their tier 4 duty under the Domestic Abuse Act.
About you
This role will require you to work in a high- pressured service areas and work closely with FJC and the Violence Reduction Network
The successful candidate must be able to demonstrate:
- An ability to manage complex partnership working with a range of partners including VCS.
- Have excellent verbal and written communication skills
- Able to use a number of different databases eg Word, Excel and to interpret data generated from these and other spreadsheets
- Able to plan and manage work under pressure and apply prioritization across different areas of work
Closing date 9th April at 11:59pm
View the Tenancy Officer role profile
Equal opportunities statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.
