Tenancy Support Officer Bournemouth, England
Job description
Tenancy Support Officer
We have an exciting opportunity for motivated individuals to join our team in the Tenancy Support Officer role covering Bournemouth and Poole neighbourhoods.
The role involves providing an excellent housing related support service to BCP Homes residents, providing support to sustain their tenancies. To empower disadvantaged and vulnerable adults within the local community to develop maximum levels of independence and prevent homelessness.
We are seeking people who can provide a tailored and flexible customer-focused support service through a wide range of activities including:
- Tenancy sustainment
- Welfare benefits advice
- Maximising income
- Supporting Independent living skills
- Signposting and joint working with other services
- Improving health & wellbeing
- Living safely & securely
- Advocating when necessary
As well as a great working environment, we offer excellent benefits including the Local Government Pension Scheme, flexi-time and a mixture of office and home working.
If you are a strong team player, are proactive and effective at delivering the best customer service, then this could be the role for you.
This authority is committed to safeguarding and promoting the welfare of vulnerable adults, children & young people and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role
Applicants must hold a valid UK driving license.
For an informal discussion about this post please contact Linda Wilson, Management Assurance Lead on 01202 128180.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024.
