Tenancy Administrator - Coventry Coventry, England
Job description
Are you good with people, love building relationships and want to work in a growing Lettings and Property management business? If so, we are looking for you!
You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we'll teach you the rest!
If this sounds like you, come and join our team in Coventry and start your property career with us.
Main purpose of role: Work in partnership with our Lettings and Property management teams to provide accurate administration and provide a second opinion on compliance. You will be responsible for producing tenancy agreements and checking compliance documents.
Salary: £22k
Hours: 8:30am - 5:30pm, Monday - Friday
Key Responsibilities:
As part of the Lettings and Property Management Teams, we provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.
- Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation
- Deliver a five star service by:
- Checking new deals are compliant with licensing schemes and all conditions of a licence
- Checking repairs work is completed on noaa prior to new move in
- Organising move in requirements including arranging keys
- Registering deposits
- Supporting referencing of new tenants and communication with referencing partners
- Checking legal documents to ensure they meet government guidelines and legislation
- Sending tenants correct legal documents before they move into a property
- Supporting to organise access to properties
- Remain up to date with relevant legislation
- Resolve issues quickly and efficiently
- Ensuring our database is kept up to date with accurate information and log notes
Requirements:
- Willingness to learn and assist wherever needed
- Enthusiastic, ‘Nothing is too much trouble’ attitude
- Logical thinking with creative problem-solving aptitude
- Preference for customer service experience
Skills:
- Confidence through being a natural communicator
- Energy and dynamism
- Highly organised
- Self-motivated
- Born leader
- Solutions orientated
- Highly focused
Job Type: Full-time
Salary: £22,000.00-£23,000.00 per year
