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Job description

Magherafelt Credit Union is a member of the Irish League of Credit Unions and we are seeking to expand our growing team.

The Teller & Admin Officer will have a responsibility in ensuring the smooth and efficient operation of the support services necessary to deliver a high-quality service to the members, Manager and Board of Directors of Magherafelt Credit Union Ltd

To complete all transactions in the member’s passbook immediately and accurately

· To process cash, cheques, and debit card transactions

· To check notes received for forgeries

· To deal with cheque transactions when required

· To ensure that all cheques are completed correctly and consult with the manager when necessary to clear cheques

· To ensure that all cash is prepared for collection by the manager

· To maintain a sufficient cash float at your counter to transact member’s business

· To complete the end of day summary sheets and reconcile cash, cheques and debit card transactions

· To ensure that all discrepancies are fully reconciled

· To ensure that completed summary sheets, cash and floats are returned to the manager at the end of each day

· To enter all transactions on the computer accurately and in a timely manner

· To complete all tasks in relation to the cashier function

· To complete all tasks in relation to the foreign exchange services

Loans Function

· To deal with members in connection with loan applications, share transfers and share withdrawals

· To ensure all end of day procedures for loans/share withdrawal counter are properly completed

· To complete a daily check on all loan applications to ensure accuracy, for example, check that a member has no arrears on their account before proceeding with a loan application

· Ensure that interest due is paid before a loan is issued

· Ensure that proof of income is attached to relevant loan applications as and when required.

· Ensure you understand and comply with our loan application procedure and associated risks.

General Duties

· To undertake all tasks associated with cash desk & Back Office support, Loans & Administration as requested

· To provide information to the members and deal with member’s queries

· To signpost all complaints received to the manager.

· To undertake filing as and when required

· Answering the telephone and recording telephone messages as and when required

· Issuing documentation and items of general information to members and to non-members as directed

· To participate in the provision of the schools saving scheme

· To maintain an up-to-date and comprehensive knowledge of all credit union products, services, policies, procedures, rules and regulations

· To carry out all general office routines as requested

· Assist in training of all staff as requested/required

· Maintain a good standard of housekeeping to include but not limited to clean desk, empty bins, empty shredder, top-up printers with paper and maintain a good supply of stationery.

· Respect communal areas such as the kitchen or bathroom and maintain standards of cleanliness.

Any other duties as requested by the manager or Board.

Job Types: Full-time, Temporary contract

Salary: £8.00-£11.00 per hour

Benefits:

• Company pension

Education:

• GCSE or equivalent (preferred)

Experience:

• Banking, administration or accounting: 2 years (required)

Work Location: One location

Application deadline: 08/04/2022