Telesales Operator- Bestpets Exeter Exeter, England
Job description
At Bestpets, we supply thousands of quality pet products, from the finest quality feeds to fun and funky pet toys.
We currently have an opportunity for a Telesales Operator to join our dedicated Telesales team at Bestpets Exeter branch:
Unit P,
Yeoford Way,
Matford Park,
Exeter,
Devon,
EX2 8LB
Telephone: 01392 822050
Branch Information: https://www.best-pets.co.uk/trade/depot-locator?d=ba-Exeter
Using your experience of working in a customer facing environment you will provide excellent customer service to maximise sales.
As a Telesales Operator, you will be responsible for taking customers' orders over the phone, offering help and advice, and offering exclusive promotions to customers throughout the trading year.
Key responsibilities include:-
- Providing excellent customer service at all times
- Receive inbound telephone calls from customers placing orders
- Liaising with the depot management team to ensure you have up to date knowledge on any promotions in order to advise customers accordingly
- Contacting key customers proactively to sell items on special offer or boost sales
- Loading orders onto the system
- Other general administration duties as required
We’re looking for someone with;
- Experience of working in a customer facing environment
- Excellent communication skills, in person and over the phone
- Enthusiastic and personable manner to represent the business appropriately over the phone
- The confidence to advise customers of current promotions
- Flexible approach to daily responsibilities
- Good organisational skills
- IT proficiency and ideally system knowledge
In return for your hard work and commitment we offer:
- Competitive salary
- 30 days holiday (inclusive of statutory holidays)
- Free on-site parking
- Company pension
- Full training to do your job to the best of your ability
Job details
- Job type: Full-time, permanent
- Salary: £10.44 per hour
- Rate of pay: Hourly
- Hours of work: 37.5 hours per week
- Shift: 5 days- Mon- Fri
So if you’re looking for an opportunity to make an impact in a company dedicated to supplying pet retail traders the best quality merchandise available at the best possible prices, you could be the person we’re looking for.
