Telesales Agent Birmingham, England
Job description
We are BT Local Business- come Join us :-)
Key Purpose of Job :
BT Local Business Birmingham to Hereford, we are extremely excited to announce that due to our rapid growth and success we are now recruiting and expanding our team!
You’re backed by the strength of a global brand, while being able to provide a more personal service to businesses in our local area.
Key Responsibilities :
· Achieve Targets in all KPI & Sales Areas- Outbound Calling.
· Sell the full range of BT’s products and services
· Manage & build strong customer relationships
· Populate CRM tools as appropriate.
· Provide a prompt positive customer experience.
· Ensure your customer orders are dealt with efficiently.
· Be part of one sales team, sharing ideas, knowledge, and resources.
· Participate in coaching, training and job shadowing
Required Skills and Abilities
- Capable of prioritizing own work load.
- Work along and take instructions from Senior members of staff.
- Proficient in MS Excel, Work, MS Outlook and Internet.
- Driven and determined
- Self motivated
- Able to communicate at all levels
- Be very professional at all times
Job Types: Full-time, Permanent
Salary: £21,673.00-£39,673.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Halesowen, West Midlands: reliably commute or plan to relocate before starting work (required)
Work Location: One location
