Telephone Sales/Customer Care Advisor Easingwold, England
Job description
Company description
Oakhouse Foods York is part of one of the country's favourite home meal delivery services, delivering delicious frozen food to customers across North Yorkshire. We have a lovely team who aim to make our customers’ lives easier and enable independent living. Always being happy to help is what makes us special and our personal service especially appeals to the elderly and vulnerable in our community.
You’ll enjoy working with us if you are motivated to go the extra mile, want to be part of team that knows it’s better working together and get pleasure from amazing our customers.
Job description
The role
Working as part of a small team, you will be the first point of contact for new and existing customers, providing an excellent personal sales service mostly on the telephone, and administering orders of frozen meals. You will also connect with healthcare professionals to raise awareness of our service and how it can help support independent living.
The role is full time but could be shared between 2 people.
Skills
· Previous experience in a telephone-based sales/customer service role preferred.
. A desire to engage customers, build relationships and realise additional sales
opportunities.
· Caring, patient and professional telephone manner with our customers.
· Proficient with inputting data and maintaining a customer database.
· Excellent time management and organisation skills
· Team player who can help in other areas of the business when needed
· Competent computer skills including Microsoft packages
Work Remotely
- No
Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-22.5 per week
Salary: £20,319.00 per year
Benefits:
- Discounted or free food
- Free parking
Schedule:
- Day shift
- No weekends
COVID-19 considerations:
All employees are required to follow Covid-19 protocols which are regularly revised and updated.
Work Location: One location
