Telephone receptionist / Assistant Remote
Job description
Job Title: Telephone Receptionist and Assistant (Part-Time)
Job Type: Permanent, Part-Time (15 hours per week)
Crystal Clear Psychics is one of the longest standing psychic companies, offering empowering psychic phone readings by trusted psychics. We are based in the UK and operate around the world, 24 hours a day, 365 days of the year.
Job Description:
We are seeking a reliable and proactive Phone Receptionist and Assistant to join our team in a part-time capacity. As the first point of contact for our company, you will play a vital role in providing exceptional customer service and administrative support to our clients and the management team.
Responsibilities:
- Serve as the primary point of contact for incoming phone calls, ensuring a friendly and professional manner at all times.
- Direct calls and messages to the appropriate personnel and ensure prompt and accurate message delivery.
- Assist the reader manager with daily administrative tasks, including but not limited to coordinating the rota, managing calendars and organising meetings.
- Conduct basic data entry and maintain accurate records of customer interactions and inquiries.
- Collaborate with team members to ensure smooth communication and efficient workflow.
- Uphold the company's policies and procedures, ensuring strict adherence to confidentiality guidelines.
- Perform other related duties as assigned.
Requirements:
- Proven experience in a customer service or receptionist role is preferred.
- Excellent verbal and written communication skills, with a friendly and professional phone manner.
- Strong organisational and time management abilities, with the capability to prioritise tasks effectively.
- Proficiency in using standard office software and equipment, including Microsoft Office Suite and multi-line phone systems.
- Demonstrated ability to work independently, as well as part of a team, with a proactive approach to problem-solving.
- Attention to detail and accuracy in handling data and administrative tasks.
- Flexibility to adapt to changing priorities and work schedules.
- Understanding of Spirituality is a plus.
Working Hours:
This is a permanent part-time role requiring 15 hours per week. The specific working hours will be confirmed with successful applicant. We offer some flexibility in scheduling, but consistency and reliability are essential.
Please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in this role. We kindly request that you use the subject line "Telephone Receptionist and Assistant Application" in your response.
Note: Only shortlisted candidates will be contacted for an interview.
We look forward to receiving your application and considering you for this exciting opportunity to be part of our dynamic team!
Job Type: Part-time
Part-time hours: 15 per week
Salary: £10.42-£11.42 per hour
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have previous experience as a telephone receptionist?
- Are you able to start your training immediately?
Education:
- GCSE or equivalent (preferred)
Work Location: Remote
Reference ID: Telephone Receptionist and Assistant application
Expected start date: 10/07/2023
