Telephone Account Manager - Independent Grocery London
Job description
Available Job Today All about the role
This role offers the chance for a motivated individual to be part of a new vertical at Just Eat, UK Independent Grocery. In 12 months, Grocery has become a key part of our growth objectives within the UK and in this short period, the team has successfully partnered with many of the leading brands and Independent Grocery partners operating in the UK.
We are looking for a self-motivated and driven Telephone Account Manager who is passionate, professional, and commercially aware to join our team. This person will help us in our mission to provide our ever-increasing number of Grocery Partners with the support they need to succeed on the Just Eat platform. The role is fast-paced and KPI-focused, with a need for adaptation and great people skills.
You will be a proactive self-starter, with a positive and ‘can-do' attitude. You will enjoy utilising data to drive your conversations with Grocery Partners, and will show strong commercial awareness. You will have excellent communication and organisational skills, and be passionate about helping our partners succeed. You must thrive on exceeding goals, targets, and projects, and lead by example within a team environment.
Key Responsibilities
Overall ownership of the day-to-day and Account Management of all aspects of a number of new Independent Grocery partner relationships
Connect with these partners via telephone, using a consultative approach to advise them on driving their revenue through the Just Eat platform
Use data to plan your contact strategy and to advise our Grocery partners on their commercial decisions, ultimately helping them grow
Plan your time effectively to maximise partner interactions whilst maintaining quality conversations
Respond to partner requests where applicable and ensure the correct internal processes are followed
Communicate cross-functionally and collaborate with other departments to build own knowledge and ultimately benefit our restaurant partners
Be a brand ambassador for Just Eat, represent the company to the highest possible standard over the phone
Can you deliver…
Here's what we're looking for from our Telephone Account Manager expert…
Excellent communication and negotiation skills
Ability to work in a fast-paced, start-up style environment
Commercially driven with the ability to see the bigger picture
Is a self-starter, with a strong drive for success
Uses data to drive performance and strategies
Excellent organisation and people skills
Detail-oriented and solutions focused
Has an entrepreneurial attitude and takes ownership of their work
Has a positive mindset and shows self-awareness
Here is our offer
Here at JET, we offer our colleagues the chance to develop and grow alongside top talent in one of the world's leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.
Ready to join us as a Telephone Account Manager? Click Apply Now and send us your CV!
Diversity, Inclusion & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
More about us
Want to know more about our company vision, culture or career growth opportunities? Have a look at our careers site.
