Telemarketer & Customer Service Adviser - Slough

Telemarketer & Customer Service Adviser - Slough Slough, Berkshire, South East England, England

Windsor Materials Handling
Full Time Slough, Berkshire, South East England, England 23000 GBP ANNUAL Today
Job description

Our branch in Slough is hiring a telemarketer and customer service adviser who will work to support the sales managers and marketing team to generate new business leads by contacting customers through database marketing and directly by telephone to qualify prospects and in turn set appointments with opportunity to generate OTE.

The successful candidate will work with the sales team to build a qualified prospect database through market research and the forming of strong relationships by focusing on customers operational needs with a strong focus on offering solutions that are fit for their needs.

The role will require answering sales enquiries, ensuring the CRM / sales database is grown, cleansed and kept up to date where required and also support the marketing manager in communicating promotions, new product announcements and after sales information to pre-defined audiences.

You will also be responsible for supporting the marketing manager with digital campaigns through email, live chat and social media with great progression opportunity for the right person.

Key responsibilities:

  • Develop a database of potential customers via multiple channels, including but not limited to – existing prospect database, LinkedIn, feedback from sales team, inbound marketing.
  • Qualify prospects through telephone contact to ascertain whether or not they fit the Windsor profile using predefined criteria as set out by the business.
  • Use your gatekeeper skills to ensure you speak to the Key Decision Maker or gather their information for follow up purposes.
  • Fluently deliver the marketing script, ensuring the decision maker is excited about the prospect of our product.
  • Ensure that the business qualifies in line with the key criteria then obtaining commitment from the key decision maker for an appointment.
  • Report on performance and assist with the sales team monthly figures.

Job Types: Full-time, Permanent

Salary: From £23,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking
  • Store discount
  • Wellness programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location: One location

Reference ID: Telemarketer - Slough

Telemarketer & Customer Service Adviser - Slough
Windsor Materials Handling

www.windsor-mh.co.uk
Hull, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Transportation Equipment Manufacturing
1976
Related Jobs

All Related Listed jobs

Aspiring Child Development Psychologist Brentwood
GSL Education Brentwood, England 10 - 11.25 GBP HOURLY Today

GSL are looking for a dedicated Learning Support Assistant to support children with Special Educational Needs, social, emotional, and mental health challenges,

Dog Groomer
Tip Top Tails Milton Keynes, England 11 GBP HOURLY Today

The candidate will be encouraged to be innovative and come up with new and exciting ideas to keep both our customers happy and our doggies looking their best.

operations engineer
Inclusively Remote Today

Inclusively is partnering with a leading insurance software company to hire a Associate Cloud Operations Technician.

ABOUT...

Team Member
Bromsgrove Bromsgrove, England 19770 - 25141 GBP ANNUAL Today

An opportunity to get involved in fundraising events, helping to raise money for our charity partner, Macmillan Cancer Support to fund home-related grants.

News Editor
Gfinity PLC London, England 27000 - 50000 GBP ANNUAL Today

Work with internal and external writers to ensure news is covered in a timely manner. The role is a freelance contract for full-time hours where you will be