Telemarketer and Customer Service Advisor - Leigh Leigh, Dorset, South West England, England
Job description
Our state of the art branch in Leigh is hiring a business development executive who will work to support the sales managers and marketing team to generate new business leads by contacting customers through database marketing and directly by telephone to qualify prospects and in turn set appointments with opportunity to generate OTE.
The successful candidate will work with the sales team to build a qualified prospect database through market research and the forming of strong relationships by focusing on customers operational needs with a strong focus on offering solutions that are fit for their needs.
The role will require answering sales enquiries, ensuring the CRM / sales database is grown, cleansed and kept up to date where required and also support the marketing manager in communicating promotions, new product announcements and after sales information to pre-defined audiences.
You will also be responsible for supporting the marketing manager with digital campaigns through email, live chat and social media with great progression opportunity for the right person.
Key responsibilities:
- Develop a database of potential customers via multiple channels, including but not limited to – existing prospect database, LinkedIn, feedback from sales team, inbound marketing.
- Qualify prospects through telephone contact to ascertain whether or not they fit the Windsor profile using predefined criteria as set out by the business.
- Use your gatekeeper skills to ensure you speak to the Key Decision Maker or gather their information for follow up purposes.
- Fluently deliver the marketing script, ensuring the decision maker is excited about the prospect of our product.
- Ensure that the business qualifies in line with the key criteria then obtaining commitment from the key decision maker for an appointment.
- Report on performance and assist with the sales team monthly figures.
Working for Windsor:
Our strength lies with the people we employ and we are proud of the team orientated culture we have built where we strive to provide the highest quality support to our customers via teams of skilled, local materials handling sales staff and technicians.
When it comes to employee discounts, choice is extremely important. We know that the people within our business have different lifestyles and needs which is why we invest in the Perkbox benefit scheme which over 50% of our workforce reap the rewards from.
Save on average over 5% on grocery shops at: Asda, Morrisons, Aldi, Tesco, M&S, Waitrose and enjoy savings with online retailers such as Amazon, ASOS,
Discounted holidays and extras with the likes of Expedia, Lasminute.com, DFDS Ferries and AVIS Car Hire.
Over 20% saved dining in and out with Zizzi, Pizza Hut, Nando’s, Pizza Express, Deliveroo and Just Eat.
And for tech lovers average savings of over 20% on home entertainment, mobile phones and computers with Curry’s, Apple, Samsung and EE
You can also enjoy free online workouts, wellness programs and mindfulness and for those who are more social exercisers you can enjoy discounts of gyms such as Fitness First, Pure Gym and Hussle.
Job Types: Full-time, Permanent
Salary: From £23,000.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: Telemarketer - Leigh
