Telecommunications PIA Administrator Portsmouth, South East England, England
Job description
Hybrid Full-Time – From home with weekly meetings at Portsmouth HQ and monthly site visits across our network.
toob are an award-winning* full-fibre broadband provider actively transforming the South of England’s internet experience. Founded by a team of experienced directors from some of the world’s biggest telecommunications brands, we offer simple, affordable access to our full-fibre network so every household and business can benefit and thrive in the digital age.
*Best Urban Fibre Provider 2023 (UK Fibre Awards 2023) and SME of the Year Award 2023 (Central South Business Awards)
With our recent £300 million investment we are looking to grow our Design team, who are responsible for all planning and design activities associated with toob’s FTTP network design. The team focus on producing a high-quality technical design that contains enough detailed and validated information about a planning area to give increased confidence in build and cost accuracy.
We are looking for a proactive, organised, and self-driven Coordinator to raise and progress orders with OpenReach. You will, on occasion, travel to locations in Surrey and Hampshire towns to take photographs of damaged or missing infrastructure that are required to place orders with OpenReach.
As our Telecoms PIA Coordinator you will be:
- Placing Orders with OpenReach for Network Adjustments
- Tracking & reporting the progression of orders
- Attending site to lift chamber covers to audit the interior
- Attending site to take photographs of OpenReach (OR) infrastructure
- Responding to queries and requests from across the business to support delivery
- Management of NOI’s, informing OR of our intent to use their infrastructure
- Submission of Whereabouts, informing OR where our teams will be working in their network
- Maintain positive working relationships with external contractors.
What you'll bring to the role:
- Drive and the ability to work autonomously
- A proactive, positive manner and consistent in approach
- Fantastic administration and workload management skills
- Excellent communication skills with a proven track record of building and maintaining stakeholder relationships
- You’ll be keen to continually increase the value that can be added by the role and the team
- The ability to use initiative and excellent attention to detail
- Competent or advanced user of Microsoft Office Suite
- Full UK Driving License and access to own vehicle (Site visits will be travel expensed)
- Experience working with OpenReach products and/or FTTH deployment would be an advantage but is not a pre-requisite
- Hold or willing to work towards gaining SA002 UG safety accreditation
- Have the right to work in the UK without restriction.
toob Benefits:
- A positive, collaborative, and supportive work environment
- Annual Leave – 25 days plus public holidays
- Annual Bonus
- Group Pension
- Group Critical Illness
- Group Life Assurance
- Private Medical Scheme
- Development opportunities
About Us:
toob are committed to inclusiveness and equality of opportunity - we don’t just look at your CV but focus on who you are and what amazing skills and experience you may be able to bring to us. We understand that everyone has a contribution to make, so welcome applications from all backgrounds, experiences, and abilities.
Should you require any reasonable adjustments to be made during the recruitment process, please let us know at time of application.
Good Luck with your application!
Job Types: Permanent, Full-time
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: Hybrid remote in Portsmouth
