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If you’re reading this, we are excited for you. You’ve landed on the job description for a company that will obsesses over your wellbeing with unrivalled work life balance, your career development providing transparent career paths and learning support for every single person, and knows that you are unique and will celebrate that. If you are passionate about what you do, and want a career in one of the most exciting yet stable industries, read on…

Egress Software Technologies is a leading cybersecurity company that provides global solutions to protect against human activated risks. By aggregating data to derive intelligence, Egress is the only company able to predict future threats and prevent attacks or breaches before they happen. Egress is proud to support thousands of enterprise customers across a range of sectors, including financial services, legal, healthcare, and government organizations. By protecting millions of employees around the world from advanced threats, businesses can safely achieve their mission without unnecessary risk.

As a graduate at Egress, you will be provided with the necessary tools to be successful in your role, including structured online learning, practical lab sessions, access to Skillsoft, O’Reilly and Microsoft certifications, and the opportunity to work with various internal Egress teams to ensure that technical challenges are handled quickly and appropriately.

The Role

At Egress, we welcome candidates from STEM degree subjects and universities, and you do not require any prior experience. If you're open to learning new skills and working in exciting new environments, then this could be the perfect role for you.

If you have excellent communication skills, an analytical and troubleshooting mindset, an outgoing personality, and a self-starter attitude, then we want to hear from you. Join us at the forefront of the IT cybersecurity industry and gain an unrivalled career path in tech.

The roles we offer vary across our teams and you’ll get the opportunity to work across the following business areas:

• Technical Customer Support: You will work with customers to support and optimize the Egress products to a high standard to achieve the best customer satisfaction (CSAT) scores. You’ll be a critical problem solver working collaboratively with various internal Egress teams to ensure that technical challenges are handled quickly and appropriately.
• Post Sales Engineer: You will directly support our sales teams with technical engagements, presentations, demonstrations, and proof of concepts. You will establish strong customer relationships, becoming their trusted advisor and able to match business requirements to technical solutions.
• IT Operations: You will oversee the monitoring and maintenance of our on-prem and cloud infrastructure, addressing issues and implementing repairs or upgrades. Additionally, you will monitor security threats, implement measures to safeguard against vulnerabilities, ensure compliance with data security regulations, and provide ongoing support for various services, including video conferencing, cloud telephony, and MS Office365. Your role will involve continuous evaluation and improvement of our IT operations' efficiency.
• Site Reliability Engineering: You will support development teams in configuring applications for development. Quality assurance will be a key focus as well, as you ensure that operational initiatives are built with a strong emphasis on delivering high-quality solutions and supporting our platform.

The company

We are proud of our uniquely agile, effervescent, and people-focused equal opportunity environment. Our core values of Owning it, Being Bold, Doing the right thing and Being a bar-raiser run through everyone who works for us, and everything we do.

We are a sociable company and haven’t let a global pandemic stop us from continuing to enjoy the place we work even if is more of a virtual experience at times. The atmosphere across the business is friendly and supportive, with a constant desire to improve in everything we do! We are now back to running our monthly paid for social activities as our offices continue to get busier! For those who are working remotely, we can’t promise the coffee you have in your kitchen will be as good as the free ones we have in the offices but the people you share it with will be just as warm and welcoming.

Diversity, Equity and Inclusion

Here at Egress we are committed to diversity, equity and inclusion. Our workforce has consistently sat above the national average for both BAME and Female representation, but we recognise that we can always do more. Every job description is subject to scrutiny through a gender bias decoder ensuring our roles are as inclusive and attractive as possible. Our culture is one that aims to nurture a welcoming and safe working environment for everyone with initiatives such as our Diversity & Belonging forum, dedicated mental health first aider network and regular awareness seminars all contributing to a great place to work whoever you are.

Privacy and Your Data

Please take the time to check and read our recruitment privacy policy. The information you provide to us when you apply will be held, stored and processed by Egress Software Technologies Limited in accordance with it.

Any job offer that we may make to you will be subject to you successfully passing background checks.