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Technology Controls Manager

Permanent

Edinburgh/Hybrid Flexibility

Excellent Salary & Benefits

What we’ll offer

The Role

The role will be part of the Technology Business Services Controls Team, which is transforming and maturing the Technology Risk and Control framework within Tesco Bank. The purpose of Technology Controls is to provide Controls and Risk Management leadership enabling colleagues to make the right decision.

The successful candidate will provide oversight of the Technology Controls Library, supporting our key stakeholders by providing expert guidance based on analytical outcomes and insight surrounding the operation of the control environment, ultimately supporting the evolution and maturity of the risk and control profile.

What you’ll bring

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

The Role

The role will be within the Technology Business Services Controls Team, which is transforming and maturing the Technology Risk and Control framework within Tesco Bank. The purpose of the Team is to provide Controls and Risk Management leadership enabling colleagues to make the right decision.

Responsibilities

• Own, co-ordinate and operate a variety of control oversight activities including, the delivery of scheme attestations and annual control testing schedule.
• Research, transform and improve on existing practices.
• Coordinate and drive responses to attestation and Due Diligence requirements
• Provide consultancy and expertise on Control Design and Operating practices.
• Inform and support key stakeholders to make risk-based decisions
• Actively participate in prescribed Learning and Development plans to maintain and grow expertise

Behaviours

• Be an integral part of a collaborative and innovative oversight and attestations team
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Plans and Aligns: Plans and prioritises work to meet commitments aligned with organisational goals. For example, outlines clear plans that put actions in a logical sequence conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimises Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality.
• Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
• Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team, probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.
• Instils Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, acts consistently with the organization's policies and practices. Demonstrates candour when working with others. Honours agreements and meets commitments.
• Drives Results: Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks
• Skills
• Consultancy and Expertise: Communicates at an advanced level and can positively challenge and enable Key Stakeholders in discharging their accountabilities in relation to Risk Management.
• Planning and Organising: Works under own initiative to plan, organise, prioritise, and oversee activities to efficiently meet business objectives.
• Policy and procedures: Works under own initiative to monitor, interpret and understand policies and procedures, while making sure they match organisational strategies and objectives.
• In-Depth Questioning: Explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Seeks to understand the client's situation, explores client problems and solutions, and can design solutions for resolution.
• Risk Management: Identifies, assesses, prioritises, and manages risk.
• Analyse Alternatives and Recommend Solutions: Works at an intermediate level to analyse potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works with guidance.
• Analyse Current State/AS-IS State: Works at an advanced level to understand business context, needs, rules, and architecture, as well as organisational structure.
• Qualified: Ideally but not essentially holds a relevant or equivalent ISACA qualification (CISM, CRISC, CISA, CISSP