Technology Business Relationship Manager Manchester, England
Lloyds Banking Group
Full Time
Manchester, England
65288 - 81610 GBP ANNUAL Today
Job description
End Date
Monday 13 February 2023
Salary Range
£65,288 - £81,610Agile Working Options
Job Description Summary
The Chief Information Office Group Services and Security (CIO GS&S) is providing the backbone and infrastructure upon which this bank of the future will sit.And as our Business Platform Connector you'll build, own and nurture the relationships to help align our Platform agenda identifying synergies, efficiencies and priorities.
You'll be the face of Change for Business Platforms and their Labs or Programmes; engaging directly with the Business Platform Leads (BPLs) & Technology Platform Leads (TPLs) from the various labs and Programmes to ensure alignment.
You'd account-manage demand across the feature teams within the labs, and work alongside the Leads to prioritise the backlog, providing insight on Service and the IT impact of prioritisation decisions.
You'll get to work closely with strategic suppliers to drive further agile engagement and delivery improvements.
And you'll have a Service Management lens, specifically regarding driving continuous improvement by applying lessons learnt from IT Change.
Job Description
Lloyds Banking Group is the UK’s leading bank with over 30m customers, and is the biggest digital bank, with over 18 million active online customers. We’ve placed a bold transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
The Chief Information Office Group Services and Security (CIO GS&S) is providing the backbone and infrastructure upon which this bank of the future will sit. It’s a great time to be here. Join us in Infrastructure Strategy & Change Delivery, and you’ll be at the forefront of our digital transformation. As our Business Platform Connector you'll build, own and nurture the relationships to help align our Platform agenda identifying commonalities, efficiencies and priorities.
Together we make it possible.
How you’ll help us deliver
- You'll be the face of Change for Business Platforms and their Labs or Programmes; engaging directly with the Business Platform Leads (BPLs) & Technology Platform Leads (TPLs) to ensure alignment.
- You'll account-manage demand across the feature teams within the labs, and work alongside the Leads to prioritise the backlog, providing insight on Service and the IT impact of prioritisation decisions.
- You'll get to work closely with strategic suppliers to drive further agile engagement and delivery improvements.
- And you'll have a Service Management lens, specifically regarding driving continuous improvement by applying lessons learnt from IT Change.
The approach you’ll bring
- Confident and visible, you'll have the gravitas and presence to act as the point of escalation for the squads of infrastructure colleagues to ensure timely troubleshooting and resolution within the lab environment.
- Embedded within the Business Platform working alongside the BPL and TPL to proactively ensure that we're achieving value for customers and the Bank.
- You'll be accountable for multi-functional squads and decisions to scale up or down to meet future demand, building the knowledge and relationships across the function to engage the right teams at the right time, whilst aligning to the overall infrastructure strategy for the bank.
- Someone who has a curiosity for identifying and delivering improvements which enable the delivery of key outcomes to meet the Banks strategy, sharing learns and success across our platform teams.
The essentials we need to see in your application
- Strong portfolio and 3rd party management experience, demonstrating strong issue resolution and influencing skills
- Background in technology infrastructure, having had end to end visibility of change delivery
- Experience working within an Agile team with evidence of delivery roadmap planning, and cross team collaboration
- Team leadership and the ability to deliver under a changing, complex landscape whilst continuously looking for improvement opportunities
You might even have…
- An understanding of a CIO organisation within Financial Services.
In return, you can expect...
We’re dedicated to giving you opportunities and support to develop and personally optimise your potential. We’re committed to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements.
We'll also offer you a package including
- A performance-related share bonus.
- A 4% flex cash pot to spend on lifestyle benefits (or take as cash).
- 30 days holiday and private medical cover you can extend to family
- Share schemes, including free shares
- Generous pension contribution of up to 15%.
Salary: £65,000-95,000
The salary advertised is for London, if you're applying to work in one of our regional hubs the weighting will vary.
Locations: Manchester, Leeds, London, Bristol
As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And being disability positive, reasonable adjustments can be accommodated in our Recruitment process.
So, if you're interested in joining us to become a key agent of change and Platform Strategy enabler then apply today, we’d love to hear from you...
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
