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Level 3 Data Technician

Company: XEPAY

Full Address: XEPAY Ltd, The Exchange, 26 Haslucks Green Road, Shirley, Solihull, B90 2EL

Weekly Hours Worked: 35 hours pw Monday to Friday 9am – 5pm (1hr lunch)

Salary: £9609.60 (regular salary reviews based on performance).

Please contact Rachel on [email protected] or call 01133 500 333

About the company:

XEPAY are EPOS systems that create and design their own software.

XEPAY software designed to fit your business perfectly Integrated EPOS Systems from £99 for XE PAY Customers We have spent the last 6 years working with other businesses in your sector. We understand every pain point, that’s why we have created the perfect epos system specifically for your business, with every feature you will ever need.

Brief job description:

The successful apprentice will source, format and present data securely in a relevant way for analysis. Estio is looking for a talented apprentice who can commute to Solihull for an exciting opportunity where apprentices are at the heart of the business.

Job Description:

Your duties and responsibilities in this role will consist of:

Duties to include:

• Send emails to customers and other clients.
• Speaking to customers on the phone and providing good level of service.
• Monitor accounts on a daily basis.
• Identify outstanding account receivables.
• Reset Direct debit payments.
• Process payments and refunds.
• Working with spreadsheets/data.
• Data entry/ Menu programming.
• Ensuring websites are following GDPR rules through privacy policy and terms & conditions.

Qualifications:

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

• Enthusiastic and self – motivated individuals that can work independently.
• Good verbal and non-verbal communication skills.
• Good organisation skills.

Personal qualities:

• Manage own time to meet deadlines and manage stakeholder expectations.
• Ability to work independently and to take responsibility.
• Can use own initiative.
• A thorough and organised approach.
• Ability to work with a range of internal and external customers.
• Value difference and be sensitive to the needs of others.

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:

• Identify the right data sources for your business to inform decision making.
• Collect, compile and cleanse data accurately and securely.
• Identify, anaylse and interpret data, trends and patterns.
• Produce dashboards and reports to aid visualization and comparison.
• Summarise and present the results of data analysis, making recommendations for business improvement.
• Store and archive data in line with data protection legislation.