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Level 3 Data Technician.

Title: IT & Data Technician Apprentice.

Company: XEPAY.

Full Address: XEPAY Ltd, The Exchange, 26 Haslucks Green Road, Shirley, Solihull, B90 2EL.

Weekly Hours Worked: 35 hours pw Monday to Friday 9am – 5pm (1hr lunch).

Salary: £11,440 per annum.

£180-220 per week DOE (regular salary reviews based on performance).

Please contact Rachel Harati [email protected] or call 01133 500 333

About the company:

XEPAY is a leading provider of card terminals and merchant accounts in the UK. Our simple pricing includes Free Setup with No PCI Fees or Hidden Costs.

Brief job description:

The successful apprentice will source, format and present data securely in a relevant way for analysis. Estio is looking for a talented apprentice who can commute to Solihull for an exciting opportunity where apprentices are at the heart of the business.

Job Description:

Your duties and responsibilities in this role will consist of:

Duties to include:

• Send emails to customers and other clients.
• Speaking to customers on the phone and providing good level of service.
• Monitor accounts on a daily basis.
• Identify outstanding account receivables.
• Reset Direct debit payments.
• Process payments and refunds.
• Working with spreadsheets/data.
• Data entry/ Menu programming.
• Ensuring websites are following GDPR rules through privacy policy and terms & conditions.

Qualifications:

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths).

Skills Required:

• Enthusiastic and self-motivated individuals that can work independently.
• Good verbal and non-verbal communication skills.
• Good organization skills.

Personal qualities:

• Manage own time to meet deadlines and manage stakeholder expectations.
• Ability to work independently and to take responsibility.
• Can use own initiative.
• A thorough and organized approach.
• Ability to work with a range of internal and external customers.
• Value difference and be sensitive to the needs of others.

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:

• Identify the right data sources for your business to inform decision making.
• Collect, compile and cleanse data accurately and securely.
• Identify, anaylse and interpret data, trends and patterns.
• Produce dashboards and reports to aid visualization and comparison.
• Summarise and present the results of data analysis, making recommendations for business improvement.
• Store and archive data in line with data protection legislation.