technician Chelmsford, England
Job description
Travel Information Data Technician
Permanent, Full Time
Up to £26,605 per annum
Location: Chelmsford
Working Style: Anywhere worker
Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.
The Opportunity
This is an exciting opportunity to work across all aspects of the Integrated Passenger Transport Unit (IPTU). Working with a passionate and dedicated multi-disciplinary team, producing high-quality accurate information.
If you like facts and stats and know the difference between the two this is for you. The role is based in the Delivery Support Unit area of the IPTU and typical tasks will include: working with stakeholders to understand their needs and support service delivery. Supporting the Team Manager by co-ordinating effective data management and analysis along with undertaking administrative duties to support service delivery.
Accountabilities
- Providing high quality support for colleagues to develop strategies and projects that deliver reliable, accessible and cost-effective integrated transport.
- To collect and report data in order to support the growth strategy.
- Analyse data, statistics, and information, to help Senior leaders make informed decisions.
- Providing excellent self-directed administrative support, working independently and as part of a close team.
- Responding to customer requests and queries in a timely and efficient way.
- Maintaining confidential records according to Essex County Council guidance.
- Dealing with correspondence for the team or service in a timely, consistent and professional manner. Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
- Practical general knowledge and experience of Microsoft office, word, excel and outlook is required.
- Experience of working in data analysis.
- Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy with a good eye for detail.
- Excellent collaboration and communication skills
- A self-starter with the ability to manage and prioritise own workload in a busy environment.
- Evidence of continuing professional development and knowledge in relevant professional area.
To read more about us please visit: Climate, Environment and Customer Services
Why Essex?
Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community.
If you have queries on this role or require anything further, please email Laura.O’[email protected]
Follow us on Facebook ,Twitter, Instagram and LinkedIn . Further details can be found on our careers page .
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