technician Denver, CO
City and County of Denver
Full Time
Denver, CO
31.35 - 20.9 USD HOURLY Today
Job description
About Our Job
This posting will accept applications through July 28, 2023 . Please apply as soon as possible.
The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field 3 days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days.
About Denver Human Services
Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food assistance, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we’d love to work with you!
Diversity in the City
The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.
About our Assistance Programs:
The dedicated staff at Denver Human Services (DHS) are here to listen and advise, helping people apply for public assistance programs. We can provide information about food assistance and financial assistance, as well as help for veterans and those who need long term care. DHS provides a range of other services, including help with transitional housing, medical assistance, and heating costs.
The Eligibility Tech 1 position is an introductory level position which determinations eligibility for public assistance programs while receiving training in the applicable federal and state laws and county rules and regulations of financial eligibility. You will develop the knowledge and skills to interpret rules, policy and current practices, effectively interviewing clients, gather relevant information from available system resources and enter applicable information into a complex computer system.
The selected candidates must possess the following skills:
- Demonstrate ability to work in a high-pressure environment with short deadlines
- Is committed to providing exceptional customer service and possesses a background of performing community service or a work history in working face-to face or over-the-phone with individuals from various multi-cultural and socio-economic backgrounds.
- Is an effective communicator; displays excellent interpersonal skills, quickly grasps new concepts and can disseminate information accurately and quickly to Social Services applicants and recipients.
- Has well-developed work habits and exceptional skills using computers and the Microsoft suite of products (Teams, Excel, Word etc.
- Experience crafting professional written communication both internal with colleagues as well as externally with clients
- Experience entering and managing accurate high-volume data in real time
About You
Our ideal candidate has:
- The ability to work in a hybrid environment, at least three days a week in-person at the office
- Ability to be decerning and empathetic in supporting a cliental from diverse backgrounds
- Strong verbal and written communication skills
- Desire to learn and evolve your related professional skillsets through ongoing trainings
- Proven ability to be agile in a fast-paced working environment
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
- Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
- Experience: Two (2) years of experience performing specialized/technical office support work
- Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
About Everything Else
Job Profile
CA2655 Eligibility Technician ITo view the full job profile including position specifications, physical demands, and probationary period, click
here
.Position Type
UnlimitedPosition Salary Range
$20.90 - $31.35Starting Pay
Although our full pay range is included above, the budgeted hiring range for this position is $20.90- $26.13 per hour.Agency
Denver Human ServicesAssessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or here
for Spanish.
City and County of Denver
www.denvergov.org
Denver, CO
Michael Hancock
Unknown / Non-Applicable
10000+ Employees
Government
Municipal Agencies
1859
