Job description
Overview:
FFW is contracting a Technical Writer, to work with its partner, a major US company from the pharma industry.
This is a contract / freelance 100% remote opportunity, 40 hours / week. The contract duration for this assignment is of 1 year.
For this position, you should be available to work on the US EST time zone, as well as overlap (when required) to the European time zone (GMT/CET). You can be based anywhere while collaborating with us!
This role covers both technical and non-technical audiences. It is an opportunity ideal for someone who is curious about technology and has an enthusiasm for continuous learning.
Additionally, he or she will be able to self-determine priorities in line with business needs and pivot when required.
About the team:
This role is to join the Technical Writer team supporting the Franklin Web Publishing team.
Franklin is the internal name for our partner's web publishing platforms group. This includes Edison, the web publishing platform, Web Builder, Helix, and Smart Capture. Web Builder, Helix, and Smart Capture are web publishing products which make content creation, design, and navigating MLR easier.
Currently, our partner builds, hosts, and maintains Edison, the web publishing platform, along with Web Builder, Helix, and Smart Capture.
Responsibilities:
Primarily responsible for creating reusable documentation across web publishing. This documentation will include:
Basic:
Preferred:
You can expect from our recruitment process to look like this:
FFW is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applications will be considered without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability, length of unemployment or any other protected characteristic as outlined by federal, state, or local laws.
Apply today, we look forward to meeting you!
#Are you a detail-oriented personality, with a high level of curiosity? This might be your next challenge!
FFW is contracting a Technical Writer, to work with its partner, a major US company from the pharma industry.
This is a contract / freelance 100% remote opportunity, 40 hours / week. The contract duration for this assignment is of 1 year.
For this position, you should be available to work on the US EST time zone, as well as overlap (when required) to the European time zone (GMT/CET). You can be based anywhere while collaborating with us!
This role covers both technical and non-technical audiences. It is an opportunity ideal for someone who is curious about technology and has an enthusiasm for continuous learning.
Additionally, he or she will be able to self-determine priorities in line with business needs and pivot when required.
About the team:
This role is to join the Technical Writer team supporting the Franklin Web Publishing team.
Franklin is the internal name for our partner's web publishing platforms group. This includes Edison, the web publishing platform, Web Builder, Helix, and Smart Capture. Web Builder, Helix, and Smart Capture are web publishing products which make content creation, design, and navigating MLR easier.
Currently, our partner builds, hosts, and maintains Edison, the web publishing platform, along with Web Builder, Helix, and Smart Capture.
What awaits you
Primarily responsible for creating reusable documentation across web publishing. This documentation will include:
Documentation for external and, at times, internal front-end design teams working on website creation;- Documentation for several development squads building and adapting the platform and products components;
- Marketing collateral for web publishing platforms and products.
Key responsibilities:
Contribute user-centric, high-quality documentation;- Work closely with stakeholders to create, refine, and continuously improve documentation;
- Work closely with other Technical Writers to identify and address technical documentation gaps;
- Proactively engage and collaborate with teams to improve user experience and documentation quality.
What you bring
Basic:
Demonstrable experience in software Technical Writing: interviewing subject matter experts (SMEs), creating user-centric written documentation, articulating technical content for a range of audiences (work sample portfolio encouraged);- Proficiency with Confluence, GitHub, and Markdown;
- Native / Fluent level proficiency in US English (written and spoken);
- Experience working with developer, product, and QA professionals;
- Experience managing documentation user feedback.
Preferred:
Experience working in both front and back-end web development documentation;- Experience in technical writing for development platforms;
- Experience with collecting and applying documentation user metrics and analytics;
- Experience supporting multiple agile development teams simultaneously;
- Experience running service-level scalable/reusable documentation systems.
You can expect from our recruitment process to look like this:
"Get to know you" chat with a member of our Talent Team;- A short recorded video interview, where you will briefly tell us more about yourself;
- A technical video interview with one of our colleagues from the development team;
- And finally an offer!
FFW is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applications will be considered without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability, length of unemployment or any other protected characteristic as outlined by federal, state, or local laws.
Apply today, we look forward to meeting you!
FFW
www.ffwagency.com
Copenhagen, Denmark
Michael Drejer
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Internet & Web Services