technical writer Mississauga
SOTI
Full Time
Mississauga
100000 - 64500 CAD ANNUAL Today
Job description
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
What You’ll Do
- Create technical content such as online help, knowledge base articles and process documentation
- Gain expertise installing, operating, and maintaining SOTI products
- Work closely with product subject matter experts globally across several lines of business; Product Management, Sales Engineering, Technical Support and Education Services to ensure quality and accuracy of content
- Evaluate the documentation needs for all SOTI products by researching, estimating, planning, and tracking documentation projects
- Work directly with Senior Technical Writers to collaborate and influence outputs
- Follow SOTI technical style guide and process procedures
- Manage intake requests, quality check outputs and test online channels for user experience
Experience You’ll Bring:
- 3 - 5+ years’ experience in technical writing, or a similar discipline with proven results
- Strong technical aptitude is a requirement. For example; software/programming environments, IT Management, SaaS, Mobile Apps, Telecommunications
- Knowledge of DITA, Oxygen XML Editor, and GIT are assets
- Ability to express complex information in a clear and concise manner
- Comfortable with global remote team working environments, and global cross team collaboration
- Experience working in Agile-Scrum software development methodology is an asset
- Experience in mobile, Cloud, client-server is an asset
- Knowledge of Enterprise Mobility Management or Mobile Device Management
- A self-starter with the ability to take direction well and a willingness to participate
#LI-VA1
If you want to bring your ideas to life, apply at SOTI today.
We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at .
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
About SOTI
CEO: Carl Rodrigues
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: Company - Private
Website: https://soti.net/
Year Founded: 1995
SOTI
https://soti.net/
Mississauga, Canada
Carl Rodrigues
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Enterprise Software & Network Solutions
1995
