technical writer Fredericton
Job description
Who We Are:
Bulletproof, a GLI Company, is a premiere technology solutions and managed service company founded in Atlantic Canada in 2000. At Bulletproof, we are committed to our customers, our team and our communities.
Bulletproof’s practices include Security and Network Operations Centers, program and project management, Cyber security services, Quality Assurance and Testing, Consulting, Education and Product Fulfillment; working together to provide true end-to-end business solutions.
Our Security Operations Center protects our clients 24 hours a day by providing extensive Infrastructure Services, including best-in-class technology offerings. Our commitment to our Microsoft Practice elevates productivity and collaboration capabilities, and our Learning Solutions allow us to enhance the knowledge and skill sets of all our clients.
Why You Should Work With Us:
Bulletproof is a Gold Microsoft Partner, a TWO TIME Microsoft Canada Modern Workplace IMPACT Award winner, and crowned the 2021 Microsoft Security Partner of the Year. We are passionate about helping our customers achieve more securely.
We are growing! Our mandate to expand our capacity and market reach is aggressive. We are building the team to help us achieve those goals; in Canada, in the USA and Internationally. We have ambitious plans to leverage our depth of experience across our practices.
Position Summary:
Bulletproof is seeking a technical writer to join our Information Security Services team. As a technical writer, you’ll be responsible for supporting the Director of InfoSec Services in developing technical documentation and report writing/reviews. With support from our management team and subject matter experts, our technical writer will help document our report templates, process, procedures and methodology.
The ideal candidate for this position is someone who understands the IT industry and wants to learn about information security documentation and report writing. Most importantly, we’re looking for someone who is extremely organized with a keen attention to detail, is willing to learn, works well in a fast-paced environment, and is a wiz at Microsoft Word.
Essential Functions (Duties & Responsibilities):
Your role will include, but will not be limited to the following:
- Work with Bulletproof Information Security Services subject matter experts to construct documentation and reports aligned to Bulletproof services.
- Write and revise content that is both engaging and accessible to an audience with both technical and non-technical backgrounds.
- Work closely with subject matter experts to gather and analyze technical/procedural process and procedures.
- Gather end-user feedback on documentation to improve usability.
- Help build security report templates in Microsoft Word and other report systems.
- Proofread written client deliverables for spelling, punctuation, grammar and clarity. Work with team members to ensure attractive, precise and professional final reports.
- Monitor report QA system and ensure reports are delivered to project managers on time for client delivery.
- Maintain reporting for senior management.
- Update and maintain reporting mechanisms for assignment purposes.
- College diploma or bachelor's degree (journalism, communications, creative writing)
- 3+ years of technical writing or relevant experience
- Excellent, clear, clean, accessible writing – with an eye for consistency and technical accuracy
- Ability to thrive, without much oversight, in a fast-paced, constantly changing environment
- Experience in prioritizing and understanding lifecycle of documentation from pre-release through to on-going maintenance
- Desire and ability to innovate and improve upon current processes
- A positive attitude, willing to jump in and tackle new challenges - track record of effective collaboration
- Have strong technical skills using a variety of office software products including Word, SharePoint, Visio, etc.
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
About Gaming Laboratories International
CEO: James R. Maida
Revenue: $25 to $50 million (USD)
Size: 501 to 1000 Employees
Type: Company - Private
Website: www.gaminglabs.com
Year Founded: 1989
