technical writer Remote
Job description
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Your Mission
The Bids and Tenders Team play a key role in the successful delivery of the businesses growth strategy, providing support in the competitive process of bidding on individual customer requirements and for national Public Sector Framework Agreements and corporate opportunities.
You will be responsible for the creation of response materials for Pre-Qualification Questionnaires (PQQs), ITTs, Requests for Proposal (RFPs) and other commercial response proposals for current and prospective customers, drawing from a range of knowledge sources; industry experts, previous bid submissions, external suppliers, technology providers, training courses and personal experiences.
How you’ll fit in to the big picture ✨
You are the voice of the collective expertise from within boxxe.
You will work collaboratively with the revenue-generating teams (Sales, Marketing, Technology Solutions and Partner Teams) to build on both our successes and failures to create winning themes and strategies alongside business partners and colleagues, whilst championing and embedding the bids and tenders process across the business.
What you’ll be doing
- Write, edit, proof, and/or correct content in preparation for bid submissions
- Apply best practice from APMP principles
- Liaise with the Marketing team to reflect brand values, style, tone, and company ethos/culture
- Engage with business unit division contributors and subject matter experts to obtain the right information to inform the response creation process
- Assist bid teams to develop win themes, response structures and storyboards that best convey how boxxe will deliver results
- Edit and rewrite sales/technical materials for grammar, punctuation, readability, conciseness, consistency of tone, and alignment with deal win themes.
- Upload completed responses to the knowledge library
- Assist the team in contributing to the bid knowledge library; identifying additional information which can be incorporated as the organisation evolves
- Write new case studies and template responses from bid evaluation feedback
- Attend customer de-briefing and feedback sessions.
- Maintain positive relationships with the Bids & Tenders Team and divisional leads across boxxe
- Ensure the Bid Team accesses new initiatives, achievements, accreditation, awards, and case studies to bolster bid responses
What experience we think you’ll need
- Strong organisational skills that demonstrate a high level of accuracy and attention to detail
- Drive and enthusiasm and an eagerness to learn
- Team player, capable of stepping up to meet deadlines
- Excellent communication skills
- Excellent writing skills, with a good and broad command of English (proven)
- Competent knowledge of MS Office platform, including use of Word & Excel
- Good understanding of industry best practice and bid processes
- Proposal or Bid writing experience essential (proven).
- APMP Foundation qualification attainment or willingness to obtain
- Technical or IT Industry knowledge is advantageous
At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.
boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
