technical writer

technical writer Calgary

AVEVA
Full Time Calgary 84000 - 76485 CAD ANNUAL Today
Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/
When you join AVEVA’s Research & Development team, you are joining a global team of over 2000 engineers and computer scientists. We work on more than 75 leading industrial automation and engineering products. Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure industrial software and user documentation that excites our customers.
At AVEVA, we’re all about limitless possibilities. Are you?

As a part of this function, the R&D Operations - Technical Writing team writes and publishes technical documents and associated content for products and solutions. The team is responsible for articulating complex technical concepts and tasks through simple descriptions and instructions.

We are looking for a competent technical writer with a passion for writing and technology, strong communication skills, and a progressive outlook. We offer opportunities to be creative, innovative, and able to make a real difference. You will help us research and transform complex technical concepts, specifications, and procedures into user-oriented information for non-technical and technical audiences for developing high-quality software documentation that meets user needs. This is a highly collaborative role where you work closely with product development teams, your writing team, product SMEs, QA, and others.

In this role you will:
  • Work under minimal supervision on advanced, unstructured, and complex work
  • Work with global teams in a fast, dynamic, and collaborative environment
  • Improve the quality of content, adhere to the established standards and guidelines, and deliver on time
  • Meet project milestones and report on your progress
  • Design, develop, review, and publish high-quality technical documentation
  • Seek limited guidance for resolving conflicts and delivering in sync with multiple teams
  • Guide and mentor interns and apprentices
  • Learn complex work from self-learning, training, and shadowing seniors
  • Demonstrate new learning to your manager
  • Demonstrate integrity, honesty, and good judgement
  • Follow existing processes and propose improvements
  • Independently prioritize work for products, internal initiatives, and your own development
Qualifications
  • Degree, Diploma, or Certificate in English, Computer Science, Engineering, or Technical Writing (or equivalent area/level of education and experience)
  • 3-5 years of experience in technical writing and documentation development
  • Knowledge of software product development and cloud computing services, with a specific focus on Documentation Operations and content management
  • Proficient at concepts, processes, and tools of technical writing and information development
  • Proficient in using productivity tools from Microsoft and content management tools from Adobe

Preferred Qualifications
  • Proficient at DITA, structured authoring, and component content management systems
  • Proficient in using tools for screen capturing and recording and audio and video editing
  • Experience in working with products and solutions in industrial software
  • Experience in working with global agile and DevOps teams
  • Experience in working with Author-it Cloud and Microsoft Azure

About AVEVA

AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence. AVEVA’s comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. AVEVA supports customers through a trusted ecosystem that includes 5,500 partners and 5,700 certified developers around the world. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries.

We take pride in our core values and the diversity of our people, valuing the unique experience and expertise that people from different backgrounds bring to our business.

AVEVA is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.



AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

About AVEVA

CEO: Caspar Herzberg (CEO); Peter Herweck (Chairman)
Revenue: $500 million to $1 billion (USD)
Size: 5001 to 10000 Employees
Type: Company - Public
Website: http://www.aveva.com
Year Founded: 1967

technical writer
AVEVA

http://www.aveva.com
Cambridge, United Kingdom
Caspar Herzberg (CEO); Peter Herweck (Chairman)
$500 million to $1 billion (USD)
5001 to 10000 Employees
Company - Public
Software Development
1967
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