Technical Support - Telecoms Trafford Park, England
Job description
_Hours: Office Hours
Hybrid- 2 days from home
£23,000_
Role:
This role would suit someone with a keen interest in at least one of technology; telecommunications, computing and service delivery and you need to be ready to embrace a customer focused role.
On a day to day basis, you will:
· Be the 1st point of contact for incidents and service requests, ensuring all tickets are logged correctly.
· Resolve 1st & 2nd line queries or faults, providing support.
· Work closely with our partners and IT team to troubleshoot and resolve queries and faults.
The successful candidate would need to be able to commute to Trafford Park.
Person specification:
· Support desk experience in a similar position
· Experience of working within telecoms (desirable)
· Ability to resolve complex issues in an efficient and timely manner
· A love of technology
· Self-starter with excellent troubleshooting skills
We offer lots of training and development and, as an ever-growing company; there's plenty of potential for the successful candidate to build a successful career in telecoms!
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
- Enhanced paternity leave
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
