Technical Support Engineer UK & Ireland (Huntingdon, UK or Nottingham, UK) Huntingdon, England
Job description
Technical Support Engineer to join a global B2B industrial automation innovator that is part of a Fortune 500.
The role will suit an electrical-focused engineer (i.e. Field Service Engineer who wants to limit travelling) who will enjoy providing remote support and training in a hybrid, office/home-based role.
The Opportunity
Videojet is the market-leading provider of industrial inkjet printing, coding, and marking equipment used within food & beverage, pharmaceutical and other production sectors.
After comprehensive initial training, the Technical Support Engineer is part of a services team split across our Nottingham and Huntingdon offices. This is a hybrid role with at least 3 days a week at whichever office is more local to you (on occasion this could be up to 5 days in the office).
You’ll provide in-house technical phone support to Videojet engineers and customers, maintain support and demonstration equipment, repair equipment returns, develop training content & deliver office-based training to customers & engineers, provide in-field support for more local customers and perform in-field coaching visits to help develop our field engineers.
Videojet offers exceptional support, career development, ongoing training and benefits. If you’ve ever wondered what you’re truly capable of, there’s no better place to find out!
The Ideal Candidate
HNC/ONC formal engineering qualification (electrical preference) and equipment maintenance/field service engineering experience preferably gained in an industrial production environment
Highly customer focused with great problem solving and communication skills
Experience of CIJ, thermal and laser printers, would be useful but isn’t critical
Based within commuting distance of either our Nottingham or Huntingdon office, and also holding a valid UK driving licence
About Videojet
We are a leading global provider of state-of-the-art industrial automation technology that enables companies to print, code or mark data on a huge variety of products (batch numbers, barcodes, use-by dates etc.).
Videojet is part of Danaher Corporation (www.danaher.com), a Fortune 500 encompassing 80,000 associates across 29 science & technology companies that positively impact people’s lives.
We celebrate diversity and are proud to have an inclusive culture where everyone feels they belong, and all voices are heard.
UNSOLICITED ASSISTANCE
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Product Identification Platform companies, including Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus and Linx, in any form without a valid, signed search agreement in place for the specific position, will be deemed the sole property of the Operating Company. No fee will be paid in the event the candidate is hired by Operating Company as a result of the unsolicited referral.
