Job description
About The Ottawa Hospital
Position Information
This position will be across all three campuses.
Rotation/Shifts
Days, 8 hour shifts.
Basic Requirements
- College diploma, Undergraduate degree or equivalent experience in a related field;
- Experience in IT supply chain procedures and processes;
- Two (2) years experience in a computer technical environment;
- Excellent customer service skills including patience and diplomacy;
- Knowledgeable in HelpDesk best practices;
- Team player with demonstrated commitment to service excellence;
- Knowledge of Microsoft’s Windows operating system environment;
- Experience in supporting clients in a field technician role;
- Experience in computer hardware support services, technology and network communications;
- Strong analytical and problem-solving skills;
- Strong interpersonal skills;
- Excellent organizational and time management skills;
- Ability to work independently with minimal or no supervision.
Preferred Qualifications
- Experience with macOS, iOS and iPadOS devices;
- Knowledge of IT/Telecom technology terminology;
- Experience with ServiceNow, Office 365, EPIC;
- Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level);
- Experience with powershell scripting and understanding of API's.
What you can expect from us
Interested? Apply today!
About The Ottawa Hospital
CEO: Cameron Love
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Hospital
Website: www.ottawahospital.on.ca
Year Founded: 2001