technical support Toronto
TFS
Full Time
Toronto
62040 - 34850 CAD ANNUAL Today
Job description
Position: Technical Support IT
Position Type: Long Term Occasional (1 year), Full Time, Monday to Friday
Location: Toronto campus - 296 Lawrence Avenue East, Toronto, Ontario, M4N1T7
Branch: School-wide
Start Date: July 31, 2023
About the position:
Reporting to the Executive Director of Innovation & Technology, under day to day supervision of the IT Manager, as well as working with teachers and office staff, you will be responsible for:
Roles and Responsibilities
- Assisting classroom and specialist teachers with computer hardware and software configuration
- Supervising, guiding and providing in-class technical support to students alone or in groups as required by the teacher
- Liaising with vendor for computer hardware and software configuration
- Helping teachers prep technology materials that support lesson plans
- Coordinating and configuring hands-on robotics equipment
- Creating slideshows and videos highlighting student work
- Troubleshooting student login and navigation of approved web apps
- Maintaining documentation and scheduling within an IT ticketing system
- Using a high level of French language (reinforce the French language) and interactions, modeling positive behavior
- Maintaining a collaborative relationship with all stakeholders
- Performing other related duties as assigned
Who we are looking for:
We recruit candidates who embrace our TFS values of integrity, discernment, respect, and engagement. The ideal candidate profile is as follows:
- Excellent French skills (oral and written)
- Minimum Level B2 in English
- Minimum 2 years’ relevant experience with children ( primary and junior levels)
- Excellent interpersonal skills, respectful and diplomatic communication skills with students, parents, and staff
- Demonstrated knowledge of Google Apps for Education and iOS
- Strong work ethic and effective time management skills
- Independent and reliable team player, flexible with the ability to work in a demanding environment and to transition easily depending on the situation
- Proven effective conflict resolution and problem-solving skills
- Discretion
What we offer:
TFS is an exceptional place to work, and our offers are generous as well as competitive in the marketplace in terms of:
- A competitive compensation
- An attractive group insurance package and participation in a RRSP plan or OTPP
- Generous vacation policy and additional paid time off
- A stimulating working environment
- Multiple professional development opportunities
- A rewarding career w you can make a difference
TFS welcomes applications from Indigenous peoples, persons with disabilities, visible minorities, persons of all sexual orientations and gender identities, and all others with the skills and knowledge to productively engage with diverse communities. If you require accommodation, please notify us in advance and we will work with you to meet your needs. TFS is committed to providing accommodation throughout the recruitment and selection process.
Effective for the REPLACEMENT_STRING24 school year, TFS highly recommends COVID-19 vaccination for all members of the community. New employees may share their vaccination status with the Human Resources Department upon the start of their employment, if they so choose.
Interested and qualified candidates should submit a cover letter and a résumé by May 7, 2023. Please use the candidate portal .
About TFS
CEO: Josep L. González
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.tfs.ca
Year Founded: 1962
