technical support Toronto
Kids & Company
Full Time
Toronto
47840 - 12.04 CAD HOURLY Today
Job description
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 7 months to less than 1 year
- or equivalent experience
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Microsoft certified professional (MCP)
- Microsoft certified solutions associate (MCSA)
- Microsoft certified technology specialist (MCTS)
- Network+ Certification
- Certified Computing Professional (CCP)
- A+ Certification
- Full time enrollment
- Part time enrollment
- Android
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Word processing software
- Mail server software
- Database software
- MS Office
- MS Windows
- SQL
- Spreadsheet
- TCP/IP
- Wireless networks
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Internet access
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Remote work available
Work setting
Tasks
Certificates, licences, memberships, and courses
Student status
Computer and technology knowledge
Work conditions and physical capabilities
Own tools/equipment
Personal suitability
Screening questions
Workplace information
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002
