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What will I be doing?

As our Technical Product Owner, you will play a pivotal role in our close-knit and growing development team. This team consists of developers, product owners, delivery managers and test analysts. You'll have the exciting opportunity to contribute to a wide range of projects, including our e-commerce platform, in-house core booking system, field maintenance system, customer portals and future digital channel developments.

As part of your everyday role, you’re likely to be involved in the following:

• Developing your expert knowledge of our customer/user/business behaviour and digital products.

• Collaborating with technical teams, commercial teams, and stakeholders to develop and agree on a product vision and roadmap, exceeding the company’s strategic outcomes whenever possible.
• Validating the product vision using the Minimum Viable Product (MVP) approach, crafting a roadmap that accelerates value creation for the business.
• Creating a backlog and facilitating prioritization to ensure iterative value delivery, steering clear of sporadic 'big bang' releases.
• Excelling in communication and relationship management, fostering strong connections.
• Defining work requirements, refining the backlog to align with business goals and priorities, and consistently updating progress against the roadmap and backlog.

• Championing the products across the organisation, driving successful adoption and collaborating with colleagues to identify and share best practices.
• Identifying capability gaps, collaborating with stakeholders to overcome challenges and presenting recommendations to maximize product value.
• Collaborating with commercial stakeholders to define and monitor metrics for business performance/customer success, striving for continuous value enhancements across established KPIs.
• Implementing and tracking product metrics to identify and measure improvements, driving backlog prioritisation.
• Working alongside the Compliance team and external providers to ensure solutions adhere to relevant data and consumer protection laws, such as GDPR and PCI.

• Maintaining productive relationships with colleagues and helping to foster a Product Mindset throughout the organisation.

You’ll have:

We understand that finding a candidate who perfectly meets every requirement is unlikely. If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we're looking for!

Ideally, we’re looking for:

• Product Owner professional qualification/certification
• Experience working as a Product Owner
• Experience collaborating closely with software development teams to implement change
• Proficiency in scoping and specifying requirements for software development
• Strong business analysis skills and experience

• Familiarity with tools like JIRA and Confluence

You’ll get:

We prioritise the wellbeing of our team. In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including:

• 25 days' paid holidays plus bank holidays

• A dedicated day off for your birthday or your loved one's
• £500 contribution towards a holiday of your choice
• A paid day to engage in charitable work
• Friends and family discount scheme
• Life assurance for peace of mind

• Diverse social clubs, ranging from pet lovers to fitness enthusiasts
• Exciting social events, including our renowned Christmas parties!

Who are we?

We are Travel Chapter – the holiday home people – dedicated to showcasing exceptional places to stay in the UK. Our journey started as a small South West holiday letting agency and has evolved into one of the industry's leading names. Despite our growth, our strong family ethos remains unwavering, guiding everything we do. We've nurtured a culture of care and collaboration, propelling us forward and inspiring our team daily.

Our company is defined by its people, fostering a welcoming environment where everyone's contributions are valued. Ours is a friendly and fair space, encouraging innovation and pushing boundaries each day.

Passion drives our efforts, and we adopt a pragmatic approach to problem-solving. When things go awry, we do everything in our power to rectify the situation, learning and adapting as we go. We're committed to constant evolution, guided by curiosity and an openness to change.

Diversity is a cornerstone of our success, and we're dedicated to inclusivity. Should you require any accommodations during the application process, please let us know – we're here to help.