technical manager Bradford, Yorkshire and the Humber, England
Job description
About The Role
We’ve got a fantastic opportunity for a Regional Technical Manager to join our field based Convenience team & for the right candidate we’re offering a very competitive salary.
You’ll be responsible for compliance in 200 of our Convenience stores across the Central Region, from Holyhead on the coast, across to Kings Lynn, down to Bedord and everywhere in between! This role will play a pivotal role in keeping our stores trading in a safe and legal manner. The successful candidate will have a great understanding of all Safe & Legal disciplines (Food Safety, Health & Safety and Trading Standards) as well as loss prevention. A truly varied role supporting Store, Area and Regional Managers improve compliance within their stores. You will not be alone, as you will have two Compliance Specialists reporting to you.
This role supports stores in Food Safety, Health & Safety & Trading Standards matters, knowledge of these areas would be an advantage but full training would be provided to the right candidate. Equally the successful candidate will support our stores with investigations into security issues such cash and stock loss.
A typical week in this role looks like…
Your home will be your base location but you’ll spend most of your time out supporting stores. Mondays are a big report & meeting day where you’ll engage and deliver key updates to your region and team of specialists. The rest of your week will be driven by the business needs and will include visiting stores supporting improvement plans, attending meetings, conducting audits and upskilling/coaching colleagues & managers. Depending on location these may require you to stay overnight in a hotel.
As the first point of contact for Safe & Legal in your region you and your team will take calls, attend meetings and respond to emails throughout the week. You will build relationships and influence others to support your delivery of a Safe & Legal culture.
With individual projects to deliver you will manage your own diary to ensure business critical activities are managed and your project is delivered on time.
Role Responsibilities (this list is not exhaustive);
Provide a Safe & Legal management service for Convenience stores across your Region.
Proactively attend regional and area manager meetings, build engagement with the store teams & share data trends, working with the teams to agree suitable solutions.
Manage/coordinate activity where a risk to our business has been identified and work with all stakeholders to improve standards
Coordinate and manage enforcement challenges, ensuring there is minimal disruption to store trading.
Provide a reactive service for serious food safety, trading standards and health & safety issues and other serious incidents
Support the central teams by providing timely information and advice
Use a partnership approach in order to coach Regional Managers, Area and Store Managers and colleagues in the required safe and legal standards/ general good practice.
Build strong relationships with the retail management teams in order to be recognised as the main point of contact for all technical queries
Build and manage relationships with internal and external stakeholders (e.g. Pest Controller) to effectively promote safety and legality
About The Company
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you… Some of the benefits you can expect as follows;
- Colleague discount in our stores and online
- Generous holiday entitlement
- Company pension contributions
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About You
Knowledge (although training will be provided):
One of the following: Degree in Microbiology, Food Science, Food Technology, Environmental Health, or a closely related discipline, or extensive work-based experience.
Knowledge of Trading Standards, Health & Safety and Food Safety legislation.
Recognised HACCP Qualification to at least Intermediate Level
NEBOSH diploma / Member of relevant professional organisation and undergoing CPD
Contribution towards developing policies and procedures in relation to trading standards, HSE & food safety
A good understanding of food safety, health & safety, trading standards quality / management systems
Knowledge of Retail end to end operations
Customer focussed with a positive, ‘can do’ attitude
Great communicator & reporting / data manipulating skills
Skills
Strong communication, engagement and motivational skills, with the ability to coach to drive performance improvement
Auditing skills
Keeping health and safety at the forefront
Ability to identify risk and prioritise tasks
Tenacity to follow up and resolve issues
Analytical thinking
Problem solving approach
Experience
Post-graduate experience in a compliance role (e.g. environmental officer) in trading standards, food safety or HSE
Experience of managing serious incidents
Experience of working with local authorities on trading standards, health and safety and food safety matters
Food Safety & Fire Safety Auditing experience
Incident investigation and management
Data gathering manipulation and reporting
