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This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

The Role

Cabin TSG (Technical Support Group) are part of a bigger team responsible for the day to day support for the continued airworthiness and overall condition of the cabins for all our British Airways fleet. This role gives you the opportunity to make a difference for our passengers by ensuring we provide support that allow our engineers to maintain the cabins to the high standard that is expected of British Airways. Cabin TSG also provides guidance and repair solutions to ensure our aircraft continue to fly in a safe and secure condition. This can be anything from finding parts in the manuals, providing suggested solutions such as using higher assemblies right through to providing Part21 repair solutions under our own authority.

If you are a great team player with a good level of technical knowledge and have a thirst for learning then this is the role for you. You will be working with a number of key stakeholders within Engineering, our product teams, plus flight crew and cabin crew to help improve the aircraft for everyone as well as working with the OEMs including Boeing and Airbus to resolve in-service issues.

Working as a Cabin TSG Engineer requires detail and resilience to a demanding workload. The reward of being involved in finding solutions to in-service issues helps really make a difference for our passengers and will make it all worth it. You will be answering technical queries as they come into the team meaning you will gain knowledge of our products and/or aircraft types over time, plus you will have the support of the Cabin Performance Team made up of subject matter experts. You will get exposure up to the board level as you will be asked to occasionally give progress updates to our Leadership Team and will be providing updates at key production meetings.

The ability to think quickly but safely in a high-pressure environment is a must. If you want a role that allows you to grow your knowledge, take responsibility for your decisions and expose you to all levels and areas of the business, then please apply as you won’t be disappointed.

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.