Technical Delivery Professional Birmingham, England
BT
Full Time
Birmingham, England
36000 - 47477 GBP ANNUAL Today
Job description
Technical Delivery Professional
Job Req ID: 18466
Posting Date: 21 Jun 2023
Function: Engineering
Location:
Snowhill, Birmingham, United Kingdom
Salary: Competitive with great benefits
Why this role matters
The NAS Cloud Communication E2E Service (CCES) - Business Strategy and Transformation team is an exciting and innovative ambitious programme of change that will support transforming experience of our customers, colleagues and partners through a business-led partnership that will enable the adoption of strong architectural principles and leading edge technologies.
This is part of a broad transformation agenda, where CCES is one pillar, the others being Product Simplification, Process Simplification and Network Simplification. The transformational aspects of this role encompasses business change, communication and transformation measurement.
The purpose of this role is to develop a strategy, plan and deliver it with the aim of creating efficient and effective methods of running and maintaining CCES Operation/Platforms driving growth where possible.
You will need to have the ability to identify the impact of change, measuring and delivering change, identifying key messages and communicating these clearly. Supporting others as they deliver change as well as holding people to account through providing helpful assurance. You’ll need to be enthusiastic, creative and resilient, and able to work well in a collaborative and complex environment. In return, you’ll have the opportunity to be at the heart of a ground-breaking transformation that enjoys brilliant sponsorship and is focused on making a fantastic difference.
This is part of a broad transformation agenda, where CCES is one pillar, the others being Product Simplification, Process Simplification and Network Simplification. The transformational aspects of this role encompasses business change, communication and transformation measurement.
The purpose of this role is to develop a strategy, plan and deliver it with the aim of creating efficient and effective methods of running and maintaining CCES Operation/Platforms driving growth where possible.
You will need to have the ability to identify the impact of change, measuring and delivering change, identifying key messages and communicating these clearly. Supporting others as they deliver change as well as holding people to account through providing helpful assurance. You’ll need to be enthusiastic, creative and resilient, and able to work well in a collaborative and complex environment. In return, you’ll have the opportunity to be at the heart of a ground-breaking transformation that enjoys brilliant sponsorship and is focused on making a fantastic difference.
What you’ll be doing
- Accountable for providing change management and adoption services to initiatives within the CCES Operation/Platforms, supporting and guiding them as they plan and deliver transformational initiatives.
- Accountable for creating impactful and clear communications materials and active use of CI program and Workplace to encourage and promote stakeholder engagement.
- Communications planning and execution, setting and effective delivery of specific technology-change communications to both stakeholders and impacted audiences.
- Creatively designing communication aids to achieve the mind-set shifts required by the program.
- Guiding and reviewing projects in planning and delivery so that they address the wide range of change, operational and organizational factors to be addressed so that the changes succeed, and that they are engaging with customers, partners, and key stakeholders to involve and inform them.
- You will need to be proactive, creative, and self-driven in the delivery of services to senior stakeholders and will need to lead others to be self-managing in pursuit of business goals, and wider strategy.
- Supporting upskilling and knowledge share with your peers and other resource within the CCES organisation.
You'll have the following skills and experience
- Be passionate about working with new technologies and products
- Have the ability to work independently on complex business strategy and transformation deliverables.
- Be able to consider how any given product, service or feature will not only be deployed, but how it will be supported and maintained in-life, identify the benefits it delivers.
- Ability to work in a cross-functional team environment
- Work closely with the key stakeholders ensuring our deliverables the aligned.
- Be comfortable working across multiple projects simultaneously.
- Problem solving working collaboratively to find creative solutions to problems, handling abstract concepts, ambiguity and complexity with skill and helping others to handle them too.
- Engagement: Ability to persuade and influence diverse groups of senior stakeholders both internal and external, with sophisticated skills to gain cooperation in complex scenario, navigates conflict and ambiguous situations.
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
Our leadership standards
Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
