Technical Customer Support Administrator

Technical Customer Support Administrator Horsham, England

Pineapple Careers
Full Time Horsham, England 32000 GBP ANNUAL Today
Job description

  • Are you an organised individual who can work at pace?
  • Pride yourself on your excellent Customer Service skills
  • Great attention to detail and hands-on?

Pineapple Careers are proud to be partnering with a family-run business based in Horsham who are looking to recruit a Technical Customer Support Administrator on a full time, permanent basis. Are you an organised individual who can work at pace? Pride yourself on your excellent Customer Service skills? Great attention to detail and hands-on? Then we would love to hear from you! This is a fantastic opportunity to be a part of a supportive team and an organisation that really looks after its employees!

Key Responsibilities:
  • First point of contact for all customers
  • Providing technical solutions to suit each customer's needs
  • Helping customers understand the products and services offered
  • Qualify incoming leads over the phone or via email
  • Respond to all customer queries in relation to their orders
  • Sending quotations
  • Processing and managing sales orders
  • Creating sales proposals including pricing and contract terms
  • Ensuring all orders are fulfilled on time
  • Maintain and update the database
  • Help keep all projects on track
  • Troubleshooting any issues that may arise
  • Working collaboratively with other teams to facilitate customer orders
  • Handling queries via the telephone or email
Key Skills:
  • Organisation
  • Eye for detail
  • Team player
  • Be able to work to deadlines
  • Accurate
  • Ability to multi-task
  • Customer-focused mindset
  • Ability to prioritise your own workload
Personal Profile:
  • Excellent written & verbal communication skills
  • Committed
  • Problem-solving skills
  • An appreciation for gadgets & technology
  • Able to build and maintain strong and lasting relationships with customers
  • Confident with all aspects of Microsoft Office
  • Proactive
Salary & Benefits:
  • Up to £32,000
  • Monday to Friday, 09.00 – 17.00 or 08.30 – 4.30
  • Training & Clear Career Progression
  • Pension Contribution
  • 21 Days Annual leave plus Bank Holidays
  • Guaranteed growth industry
  • Free Parking
  • Brand new office with top-spec equipment
  • Horsham
If this role sounds like your next dream job, then please apply today! Alternatively, please contact Pineapple Careers for more information.

Pineapple Careers are acting as an Employment Agency in relation to this role.

Technical Customer Support Administrator, Customer Support, Technical Support Administrator, Administration, Admin, Administrator, Sales Administrator, Customer Service, Sales Admin, Order Processing, Sales, Customer Service Executive, Consultative, Coordinator, Orders, Customer Support Administrator, Admin Support, Quotes, Coordinating, Office Admin, Admin, Customer Service, Administration, Microsoft Office, Horsham.

Technical Customer Support Administrator
Pineapple Careers

www.pineapplecareers.com
Horsham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Art Consultant
Artique Galleries Ltd Cambridge, East of England, England 19800 - 25000 GBP ANNUAL Today

Artique is looking for a talented and credible individual who has a strong understanding of the luxury retail market, has a proven track record of sales success

Art/Drama/Design & Technology Technicians
Cranmore School Leatherhead, England 20000 - 23000 GBP ANNUAL Today

_Cranmore School is committed to safeguarding and promoting the welfare of children. The high expectations of staff and Pupils say that staff are good listeners

Legal Operations Project Executive
Digital Data Foundation Remote 42000 - 51000 GBP ANNUAL Today

James Carrera* of *Digital Data Foundation* is recruiting an exciting opportunity giving a wide breadth of exposure, implementing project management tools and

Online Service Colleague - Days
ASDA London, England 12.28 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

patient account representative
Crothall Healthcare Bolingbrook, IL 41600 - USD HOURLY Today