Technical Customer Advisor- Webchat, Calls and Emails Trafford Park, England
Uniting People
Full Time
Trafford Park, England
23000 GBP ANNUAL Today
Job description
Job description
Customer Service Advisor - Full Time/Permanent
Trafford Park
£23,000
Hybrid working after initial training is complete
We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.
Role:
- You will be speaking to clients via phone, live chat and email
- You will act as the prime customer contact point for all query types
- Keeping clients up to date throughout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with internal teams
- Actively manage the back office/admin to make sure that customer service levels are met
Apply now and a member of the team will be in touch to discuss your application!
Job Type: Full-time
Salary: From £23,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Uniting People
www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
