Team Member Kitchen Newquay, England
Job description
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfilment.
If you're passionate about learning, progressing, and giving customers an epic experience then please apply for our Kitchen team role. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level.
Your role
Your main responsibilities will be to prepare, cook and present food quickly and efficiently, meet our standards, assist in keeping the kitchen clean, hygienic, and tidy, always, keep up to date with all new products, specials, promotions, and events offered in the unit.
As a business, we are focussed on maintaining controls and standards regarding Health and Safety procedures. You will need to maintain excellent knowledge of all company and site-specific policies & work safely around kitchen equipment and report any maintenance issues to the manager.
Complete all appropriate company documentation and key tasks, on every shift. Always adhere to company specifications & contribute ideas to help develop an innovative business.
Company Perks:
- 50% off stays at our accommodation.
- 50% off all food.
- 50% off all drinks.
- Ski trips.
- Bespoke Training Program.
- E-Learning Program.
- Partnered with License Trade Charity.
- up to £1000 cash rewards for finding new employees.
Recognition schemes:
- £100 for employee of the Month.
- £250 for employee of the Quarter.
- £2000 for employee of the Year.
- Extensive Training and Development.
- X2 Sailing trips per year.
- Flying lessons.
- Equal tips for all staff (housekeeper, cleaner, chef, bartender).
- Wicked incentives run centrally (last prize was a £1000 for staff party).
Essential requirements
You must:
- Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based.
- All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within you units’ country.
- Have a up to date/active bank account in your own name.
- Be able to converse Fluently in English.
- Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit.
Person Specification
Customer focus
- Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere.
- Remain calm, patient, and polite, if receiving customer feedback
- Be helpful and go out of your way to help our customers.
Drive
- Be confident and self-motivated.
- Demonstrate a passionate commitment to the business.
- Welcome and embrace change, with a positive attitude.
- Be able to work unsupervised in a busy environment.
- Be able to prioritise duties.
Personal integrity
- Be honest and reliable.
- Be trustworthy and respectful.
- Be immaculately dressed.
- Maintain excellent timekeeping and attendance.
- Be always professional.
Team work
- Always be a good team player.
- Build and maintain good relationships with all team members.
- Work together with the team to ensure that the pub is the best it can be.
- Be willing to take on jobs to balance the team workload.
- Be able to communicate well with people of all levels.
Developing self and others
- Be motivated to learn and develop self.
- Seek feedback and invest time in personal development.
- Supervise, train and develop others.
- Support, encourage and motivate others.
- Coach, guide and give feedback to others.
Managing change
- Welcome and embrace change, with a positive attitude.
- Understand the need for change.
- Look for opportunity to improve areas of the pub and business.
Gaining commitment
- Communicate clearly to colleagues and customers.
- Gain commitment of others by using own knowledge.
- Act as a role model.
Analysing and decision-making
- Understand information quickly and accurately.
- Resolve problems using current guidelines.
- Be able to work independently and know when to escalate issues.
