team member United Kingdom
Job description
Come and join our One Great Team here at Haven as an Activities and Pools Team Manager on a permanent basis, where you will help create great memories that last a lifetime for our guests. Not only do we believe that we offer a fantastic work culture, we are also proud to be able to offer flexible working hours to our Activities & Leisure Team, with days and working hours to suit your lifestyle, along with many great perks and benefits.
A little About Us & What’s In It For You
At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK’s most loved holiday and holiday home business.
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park, including with our partner brands
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees)
- 20% Discount in our on-Park shops
- We offer a fantastic Health, Mind & Money Support Programme
WORKING HOURS: Various shifts available on a permanent basis
What You'll Be Doing
As a Team Manger you will be responsible for inspiring our Activities Team each day and set direction for the day-to-day activities and tasks. Ensuring that our team is guest obsessed, following standard operating procedures and driving continuous improvement and ensuring that every guest & Owner on our park has a great time with memories that last a lifetime whist ensuring safe & secure compliance are carried out to the required standards.
- Takes ownership of shift and service delivery ensuring all team are guest obsessed
- Confidently deals with any guest concerns
- Reacts to Guest Feedback and works with the team to respond quickly to address areas for improvement
- Ensure all team have the relevant qualifications and completed all training required for role
- Work with the Team to help keep our swimming pool area clean & safe - Always promoting Health & Safety first!
What We Would Like You To Bring
You may already be a manager, Supervisor, or Deputy manager looking for something completely new ...Either way you will be a fantastic ‘Team Player’ who is eager and willing to learn, with a huge portion of passion on the side. We can offer you any additional training and support required to ensure our Guests have a great, memories that last a lifetime!
You may come for a season and stay for a decade. You may start with us as a Team Manager and grow into a General Manager’s role…Either way we would love an opportunity to discuss our Park based roles with you and all we have to offer you by joining our Team at Haven!
At Haven (part of Bourne Leisure Ltd) we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where every one of our team feels like they really belong and can truly be themselves. Whether you’re looking for the first step in your career or you’re on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments please visit our careers site and social pages.
We are keen to ensure that we support every candidate throughout the recruitment process according to their needs. If you require any support or reasonable adjustments during the application, please contact us on [email protected]
Job Type: Full-time
Salary: Up to £30,000.00 per year
Ability to commute/relocate:
- St. Leonards-On-Sea: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
