The Opportunity

We are currently seeking a reliable and responsible Night Porter to join our team here at the hotel. As a Night Porter, you will be responsible for ensuring the safety and security of the hotel and its guests during the overnight shift.

Key Responsibilities:

• Checking guests in and out during overnight hours
• Monitoring the hotel and its surroundings for potential security issues
• Responding to guest requests and concerns in a timely and professional manner
• Assisting with housekeeping duties as needed
• Setting up breakfast and/or coffee service for early morning guests
• Completing various administrative tasks such as filing and record keeping

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• Previous experience in a similar role is preferred
• Excellent communication and customer service skills
• Ability to work independently and take initiative when necessary
• Strong attention to detail and ability to multitask
• Availability to work overnight shifts, including weekends and holidays
• Familiarity with hotel software and computer systems

Hotel

Holiday Inn London - Sutton Hotel is located in the heart of Sutton, just a short walk from Sutton train station and in close proximity to the town centre's shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is ideal for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available at the hotel.

The hotel's Academy boasts eight versatile and naturally lit event spaces, perfect for everything from board meetings to receptions for up to 180 guests. Business travellers are conveniently located close to several corporate headquarters, and a Business Centre with printing facilities is available.

For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throu