team member Exeter, England
Job description
Full Time Only!
Do you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.
Now is the time to join our team.
We require Team members who have what it takes to grow with us and share in our success.
You will support the restaurant management team and be expected to deliver exceptional food quality and guest care and service. You will work to brand standards, within a team, and ensure every guest leaves the restaurant having had a great experience.
Here is what you need:
Store Team Member Front of house
‘Guest first in everything we d0
Have a positive attitude
- Assist guests in choosing meals and drinks and providing additional up-sell information
- Process guests’ orders through the POS system
- Deliver orders to the kitchen and assist in preparing and packing food and beverages
- Ensure that the portion of food being packed or served is appropriate
- Promote additional food items to increase sales
- Process sales and provide guests with receipts and deliver food
- Greet EVERY guest
- Answer the telephone and deal with an enquiry
- Assemble and package orders to the standard
- Keep all guest areas clean and tidy
- Ensure that all orders are complete and ready to be received by the guest
- Work to Brand standards and deliver exceptional guest service
Critical skills needed for the job
- Has the ability to speak clearly and listen attentively to guests and other team members
- Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
- Exhibits a cheerful and helpful attitude, and provides excellent guest care
- Adapts to changing business volume levels with a sense of urgency
- Can demonstrate a complete understanding of the menu
- Be able to follow instructions to achieve brand standards
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross-trained in all areas of the kitchen and front counter
- Believes in exceptional guest service
Store Team Member Back of house
- ‘Guest first in everything we do.’
- Have a positive attitude
- Able to operate in a fast-paced environment while maintaining quality and attention to detail.
- Able to achieve the highest guest satisfaction by producing quality products.
- Work to brand standards for food and operations with the focus on the guest experience as the top priority.
- Effectively communicate with others to complete the duties and responsibilities expected
- Help and support the development of other team members through guidance, training and coaching.
- Welcome new team members.
- Help all the team members achieve and maintain the appropriate skills and knowledge to deliver exceptional products and guest service
- Demonstrate consistent operational standards and procedures that positively impact the store's overall operations.
Key skills and knowledge
- Maintaining appropriate portion control and consistently monitoring food levels within the kitchen
- Work to Food Safety standards at all times
- Maintaining proper food handling and safety standards while preparing food.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to GDK guideline
- Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
- Can demonstrate a complete understanding of the menu
- Following GDK sanitation standards, including washing cookware and utensils throughout the day.
- Ability to fill in daily paperwork in line with GDK standards.
- Working towards understanding and articulating food with integrity
Job Types: Full-time, Permanent
Benefits:
- Discounted or free food
Schedule:
- Overtime
Work Location: In person
