TEAM LEADER - CHINESE CRICKET CLUB London, England
Job description
Summary
Team Leader – Chinese Cricket Club
We are delighted to be advertising for an Team Leader – Chinese Cricket Club at Hyatt’s newest UK hotel located in London Blackfriars. Chinese Cricket Club combines the best of Chinese cuisine classics with trendy components in a vibrant, relaxed environment. The menu focuses on fresh cooking methods and ‘food thoughtfully sourced, carefully served’.
About Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars is a Grade II listed hotel located in the heart of the City, offering 204 stylish guest rooms and suites. Buried in the heart of the historic Square Mile directly outside Blackfriars station, close to St Paul’s Cathedral, the Tate Modern and Shakespeare’s Globe Theatre. The Grade II listed hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. Opening Q2 2023 the hotel will boast a conference floor with 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and tasks related to the Team Leader role include
- To be responsible and accountable for the operational running of their area of responsibility. This will include managing a team of full time and casual employees.
- To ensure Team members have clear achievable objectives in line with the department’s annual Plan and long term goals set at performance Development and is review and revised regularly.
- To ensure that departmental strategy is communicated to all colleagues in their area of responsibility in liaison with the Restaurant General Manager and Assistant Restaurant Manager.
- Maintain effective communication within the team.
- To implement actions from action plans to ensure that the highest levels of customer service are maintained in line with company’s goal.
- To train and empower staff in the team to resolve customer concerns with the least amount of inconvenience.
- To support and maintain labour cost in accordance with guidelines set by the Director of Food and Beverage/Restaurant Manager and create weekly forecasted rotas, and support with payroll tasks.
Benefits of the Team Leader role include
- 12 complimentary nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- F&B Discounts of up to 50% in selected Hyatt UK Restaurants & Bars
- Uniform provided and laundered complimentary
- Free meals on duty
- Workplace pension scheme
- Continuous Learning & Development opportunities
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of a large, stable, international Hyatt family which has over 1100 hotels in over 70 different countries and is recognised as a UK Great Place to Work Company!
If this sounds like the Team Leader role for you then please apply today!
