Team Leader (Bar and Restaurant) Northampton, England
Job description
As a Team Leader, you will assist the management team in successfully running the day to day management of all aspects of the facilities within Gravity Social, Northampton. Gravity Social is a bar and restaurant in Sol Central which has a host of activities, combos and food & drink options.
An integral part of the role is to deliver continuous improvement in all areas of the facility, ensuring that exceptional levels of customer service are delivered at all times, by a well trained and motivated team. At times, as the manager on duty, you will be responsible for supervising a team and serving alcohol.
Benefits
- Achievable monthly EBITDA bonus
- Career development & progression
- Personal & family benefits, discounts and company events
- Access Benenden healthcare & benefits
- Health Assured Wellness programme & employee assistance programme
- Company pension - Peoples Pension
- Referral programme
Team Management:
- Along with the General Manager, you will recruit, train and develop staff. Conduct regular reviews and provide further training and guidance where required.
- Report Employee Relations issues to the General Manager in line with Company values and procedures.
- Line management responsibility, including conducting regular reviews and annual appraisals.
- Assist in delivering staff training throughout the year, ensuring all new staff are fully aware of Company policies and procedures.
- Staffing efficiencies. Constantly review and manage rota/hours.
- Provide leadership and help staff perform to their best, giving guidance, advice and being approachable.
- Lead by example.
Person Specification:
- A proven and successful track record in a fast paced, management role in hospitality.
- A dynamic leader with the ability to motivate the team and drive culture to create results.
- A customer focussed, approachable and tactful personality, with the ability to converse with a diverse range of people at all levels.
- Excellent organisational and planning skills with the ability to work under pressure and meet tight deadlines.
- Proven ability to manage a budget, with an excellent track record of hitting and exceeding targets.
- Flexible attitude to working patterns.
Gravity Values
We are proud to aspire to deliver against the Gravity values. All candidates for this role will be assessed against these as part of the selection process and ongoing.
FUN - We enjoy making people laugh and smile and making Gravity a great experience.
TEAM - We are enthusiastic and determined to succeed together.
INTEGRITY - We are trustworthy and honest and take responsibility for our actions.
COMMITMENT - We are passionately committed to the Company’s success and the safety of our customer
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £10.25-£10.75 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- supervising: 1 year (required)
Work Location: One location
