Team Assistant Cambridge, East of England, England
Job description
Who we are
Congenica is a digital health company enabling the rapid analysis and interpretation of genomic data, empowering researchers and clinicians to provide life-changing answers that improve wellbeing and disease management. Our world-leading software enables rapid genomic data analysis at scale and is the only product of its kind that has received the CE Mark under the In Vitro Diagnostics Directive.
As a recognised leader in the genomic analysis of rare diseases and inherited cancer, Congenica is now expanding its platform into new indications such as somatic cancer, next generation non-invasive pre-natal diagnosis and wellness, helping to deliver a future where clinical genomics is fully integrated into healthcare and with the goal of providing life-changing answers for individuals and their families.
Based on pioneering research from the Wellcome Sanger Institute and the UK NHS, Congenica has a global footprint supporting leading international laboratories, academic medical centres and biopharmaceutical companies and is the exclusive Clinical Decision Support partner for the NHS Genomic Medicine Service.
Working at Congenica you will have the opportunity to have a real impact on the lives of people around the world and add value to the business, while doing something that you love.
This role will provide an integral resource to our key teams within the business. Supporting the Clinical and Customer Support Team, you will provide day to day support to the Duty Clinical Scientist to ensure our clinical interpretation services run smoothly to deliver high quality genomic reports. Alongside supporting the Finance and Quality Teams, with ad hoc support for the Office Manager/Executive Assistant as and when required.
What you’ll be doing
Clinical Team support – 50%
- Logging in of samples into the lab database
- Activating sequencing with our sequencing provider, monitoring data delivery from the sequencing provider
- Creation of supporting files for sample processing
- Creating and managing virtual gene panels to support analysis
- Managing the duty mailbox, triage of customer communications and handling of non-clinical queries
- Chairing weekly operational meetings, drafting the agenda, recording minutes
- Collating KPIs to report at monthly quality meetings
Finance Team support – 25%
- Supplier administration – support on the supplier onboarding, purchase order matching and cash payments
- Work with the finance manager to answer customer queries and perform debtor management
- Reconcile supplier accounts, such as Amex & Barclaycard, and chase missing documents
Quality/Office support 25%
- Ad hoc administrative duties
Skills
A detail-orientated individual with a passion for genetics who wishes to use their skills to improve the lives of patients with rare genetic disease.
- Willingness to learn and an interest in healthcare science
- Confident using a range of software packages for data entry (e.g Outlook, Excel, Sharepoint*, Word, Confluence*) *training will be provided
- Effective communication skills
- Strong attention to detail
- Abide by GDPR and handle patient data securely and confidentially
- Desirable - but this can be taught: Basic knowledge of rare disease and associated genetic concepts, such as next generation sequencing, bioinformatics, laboratory quality requirements and reasons for genetic testing.
What skills, experience and qualification do you need to succeed in this role?
- Maths and English language GCSE or equivalent (C grade equivalent or above)
- Confident using a range of software packages for data entry
- Effective communication skills
- Strong attention to detail
Behavioural Qualities
- Friendly, approachable and builds positive personal and organisational relationships
- Self-motivated and results-driven, problem-solver
- Enthusiastic, hardworking, well organised and able to prioritise
- Able to work independently and with others, willing to contribute to team
If this sounds like you and you'd like to join a growing company, then apply now!
Congenica is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
