Team Administrator Truro, England
Job description
Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of children and families living in Cornwall?
Would you like to work for an organisation who has the following values embedded into everything that we do?
- Compassion
- Honesty & Integrity
- Trusting & Being Trustworthy
- Fairness & Respect
- Openness & Collaboration
We have a vacancy for a full-time Business Support Team Leader in our Truro office supporting the work of the Early Help Hub and Multi Agency Referral Unit in Together for Families. The primary role of a Business Support Team Leader is to provide essential support in the delivery of those services, supporting operational colleagues and ensuring timely communications with service users and partner agencies. This is a hybrid role and will involve a combination of office/home working. There will be an expectation that the successful candidate will work from the office when there is a business need to do so.
The successful applicant will undertake workload management and conduct regular one to one sessions and annual appraisals, training and support to a number of Business Support Assistants in order to ensure a high quality, consistent admin support service. You will have responsibility for a range of tasks including records management, meeting administration, financial transactions and input of information to the Case Management System.
Whilst the location/work base for these roles has been specified, our evolving ways of working means that the role will require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process. There will be a requirement to assist with the delivery of business support within our core business hours, Monday – Thursday, 08.45 - 17.15 & Friday 08.45 - 16.45,
About You:
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and significant experience of general office procedures.
You will also have good supervisory, interpersonal and communication skills with the ability to liaise appropriately with all levels of professional staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also required flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while often working to deadlines.
The Together for Families directorate provides support to children and families within the county. Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.
This position will be subject to a Standard Disclosure and Barring Service check.
For an informal discussion or enquiries about this post, please contact Jo Rowe, Business Support Manager - 07484541239, [email protected]
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process. Please be advised that for this role we are accepting uploaded supporting statements but not CVs to support your online application.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
More information about working for Cornwall Council is available here.
We are happy to talk about flexible working options.
