Team Administrator East Midlands
Job description
Team Administrator
Contract Type: Permanent
Location: East Mids
Salary: £24,954 - £29,358
The opportunity
As a Team Administrator you will be responsible for providing administrative support via different communication channels in a timely manner. We want you to build and maintain working relationships with both internal and external stakeholders. Working as a team is key in this role in order to work together and contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.
Key Accountabilities
- To provide comprehensive administrative support to the Customer Operations team
- To ensure support is provided to meet team and wider business objectives and requirements
- To facilitate and efficiently co-ordinate and administer key activities
- To assist with the smooth running of the team including diary management, purchase orders, reporting, maintenance of systems and records, ensuring accurate and up-to-date documentation and information is held
- Co-ordinate the flow of information from both internal and external stakeholders
- Creating ad-hoc and bespoke KPI reports for the Management team, providing key and relevant data as and when required from a variety of different sources
- Produce standard reporting from the IMS system (near misses/hazards)
About You
- Appropriate academic qualifications
- Previous administrative experience
- Customer Service Experience
- The ability to develop and hold relationships
- Be inquisitive with an interest in developing existing skill set and learning new skills
Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities
Benefits
We offer a host of benefits to suit your lifestyle and support your well-being. These include:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
o hybrid working
o flexible working
o strong commitments to ED&I
o generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships
We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.
About Us
At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Diversity and Inclusion
Don’t meet every single requirement listed?
Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.
As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!
Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.
Be part of something big. Help shape the future of gas for generations to come.
